1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The views were absolutely beautiful and our room was lovely, the bed was so comfortable. Marcin was a wonderful host going above and beyond whenever he could. We saw red squirrels and lots of little robins and blue tits both days. Just a really beautiful and peaceful spot.
Negative section of review
Nothing, we had a lovely time.
Blaenau-Ffestiniog, United Kingdom
Positive section of review
From my arrival to the last day l found the staff were extremely helpful,and friendly . .l especially commend the Chef for producing a Dinner on Saturday Evening that was absolutely wonderful ...
Negative section of review
Having to leave ..but l hope to return next year .
Positive section of review
The location was great with the view of the sea. Cocktails excellent in bar. Room very clean Staff all great and friendly
Negative section of review
Room small and very hot. No air con. Buffet breakfast not very hot but a good choice. Windows didn't all open in room. Would like coffee machine in room and larger shower gel. Shower heads need a descale. Shower cubicle tiny.
Positive section of review
Excellent location, very friendly staff, in particular Rebecca and her colleague at the lobby
Positive section of review
Well refurbished, nice furniture and floral decorations
Positive section of review
Great to be in the city centre and very comfortable.
Negative section of review
Very thin walls. We were there when it was not busy but could be problematic if was during busy period.
Positive section of review
Rooms were nice and clean lovely building
Negative section of review
The customer service of the management team, and some staff was terrible Booked four rooms and asked several times to be sat near the tribute act but we were placed behind a brick wall. Received terrible customer service all night and we spent good money a group of 8 travelled far for a special birthday.
Positive section of review
Great staff and well served
Positive section of review
Convenience of location
Negative section of review
Nothing to comment