1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was beautiful and very comfortable, loved the homemade biscuits 😋 The food was delicious. Breakfast was great, with huge compliments to the chef. Staff were very friendly and helpful. Would highly recommend and will definitely stay again.
Positive section of review
The staff were all fabulous. My 2 daughters were there as their flight didn't fly due to an electronic fault. I booked them into the Renaissance again. All fantastic.
Negative section of review
Nothing
Positive section of review
Not far from the ferry ports Clean and fit for purpose Excellent customer service from the team who sorted us some packed breakfast for the kids.
Negative section of review
Hard beds
Positive section of review
Room is clean, the location is close to tram stop and supermarkets, landlord is responsive and helpful.
Negative section of review
Kitchen isn't fully equipped, only mugs and cutlery are provided, no plates and bowls. Also no shampoo, body wash and hairdryer
Hemel Hempstead, United Kingdom
Positive section of review
Breakfast is good just so busy even though we arrived 9am on Sunday
Negative section of review
The UsB socket in our room does not work. We were not able to charge our phones
Positive section of review
The room was excellent and we slept well
Negative section of review
The breakfast was poor
Positive section of review
Easy to get to from terminal 5
Negative section of review
It’s a bit dated the rooms but they have done a lot of the areas up
Positive section of review
Clean and good location
Negative section of review
View from window and car parking, got blocked in and got charged for it. Also very noisy other guests.
Positive section of review
Very clean
Negative section of review
The food
Positive section of review
Location
Negative section of review
There was no food, the kitchen was closed. No ice for drinks and a limited selection of spirits. Couldn't open room windows for plastic covering.