1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent location, handy for travellers on the M6, and accessible for visitors to Penrith and the wider Lakes District. The warm welcome from our hosts, and excellent breakfast service.
Negative section of review
Nothing, except perhaps the slightly disappointing electric shower, recognising that this is hard to change.
Positive section of review
Great location and easy to get to. Was checked in very early which meant I could leave my suitcase and go explore quicker.
Negative section of review
Breakfast was just a free for all. Would be better if people were given specific tables to sit at and a one way system put in place at the food
Positive section of review
Comfortable room, clean and tidy. Staff were super friendly and nothing was too much. They welcomed our dog Charlie too
Negative section of review
Nothing
Positive section of review
Room was lovely and comfortable, and bed was comfortable also. First class breakfast and excellent service
Negative section of review
Nothing, everything was fine
Positive section of review
We liked the amazing location, kind staff and cozy vibe of the room with complimentary prosecco.
Negative section of review
We didn’t like how the shower head provided very low water pressure. Also, the unsealed windows made it seem like we were sleeping on the street, especially with the pub being restocked at 8AM for a good 40 minutes of loud bangs and all sorts of noises successfully keeping us from sleepint.
Positive section of review
Staff were so friendly and accommodating. Beer garden was perfect for the weather we had.
Negative section of review
Nothing - no complaints at all
Positive section of review
Extremely helpful staff who went the extra mile
Negative section of review
Bar closed just as we arrived late!
Positive section of review
Food was excellent, room and view very good
Negative section of review
We didn’t have en suite, having to walk down a corridor, through fire doors to a nice bathroom without a lock on the outside of the door.
Positive section of review
Friendly and helpful staff.
Negative section of review
Access and comfort of beds could be better.
Positive section of review
The room
Negative section of review
Private bathroom, but it was ok not having that