1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location is in less desirable end of the city, but still a good location in relation to distance to the city centre. Hotel is modern and rooms are very comfy and clean. Buffet breakfast is very good. Restaurant and bar area also nice. Would recommend to stay here!!!
Negative section of review
A couple of mornings, buffet breakfast staff were minimal/ slow in replacing empty food and drink areas on the buffet, but apart from that, very good.
Positive section of review
Bed was comfy, room in general wasn't too bad, nice place to stay for a short trip. Seafront in this area was disappointing.
Negative section of review
Room and hotel in general had outdated decor, shower cubicle too small but functional, a little pricey for this standard of hotel, no breakfast or drinks facilities other similar hostels have these. There was a local outbreak of the parasite in Devon due to South West water and the hotel rep did not mention this at all at reception, this should have been addressed clearly.
Positive section of review
Excellent location. Everything was just out the door -literally Very comfortable clean. Enjoyed our stay. Lovely harbour town
Negative section of review
All good
Positive section of review
Very comfortable room, great food and beautiful surroundings. The staff were very friendly and helpful as well.
Positive section of review
Nice outlook on to green pastures, reasonably quiet location. Breakfast quality very good.
Negative section of review
Stairs, Stairs, Stairs!!! They advertise the hotel has stairs to the rooms, so were warned in advance, but it is ridiculous to think heavy bags could be carried up them to the rooms. The actual stairs are very dangerous to say the least, as the depth of the steps on the staircase are very narrow. Wifi does not work in any rooms or in most parts of hotel. Only get reception in back lounge area (unacceptable). The hotel is very dated. Rooms are very small and bathroom still has a shower inside the bath tub which is difficult and dangerous for older people to get in and out of. The restaurant for breakfast or dinner had no atmosphere (really dark and waitress staff have no warmth). Oh, and after no wifi in room for 3 days nor offer of compensation, they slugged me $10 pounds for on site parking (albeit with a smile). Reminded me of "Fawlty Towers the 2nd". Overall, would never recommend anyone to stay here, unless no availability elsewhere.
Positive section of review
Modern apartment as pictured with all facilities required for an extended stay.
Negative section of review
NO LIFT. Was very difficult getting luggage up 4 flights of very steep stairs.
Positive section of review
I enjoyed the company of other older travellers in the dining area
Negative section of review
Waiting for the manager to turn up after the 17.00 office opening time.
Henley on Thames, United Kingdom
Positive section of review
Staff friendly, breakfast excellent, rooms clean, good facilities
Negative section of review
A very, very pleasant location it was really impossible to walk from the hotel, and had to drive to walk in the countryside
Positive section of review
Clean. Professional. Kid friendly
Positive section of review
Perfect plenty of room, clean.
Negative section of review
Couldn’t find the iron!
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