1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location, room was lovely, breakfast excellent and a really good selection of beer. Although it was just an overnight pit stop on a long journey we were very impressed and would love to stay there for longer on a return visit.
Stratford-upon-Avon, United Kingdom
Positive section of review
The peaceful farm environment. Our room overlooked the paddocks.The breakfast was excellent! Hosts were very friendly and hospitable.
Negative section of review
It’s temporary, and nothing the owners can do, but the ongoing roadworks are very inconvenient! If you miss the turn in for the property, you have to do a very big loop through town and back around, which took us 10 mins.
Positive section of review
Good location to explore the Cotwolds. Lovely well equiped house with a beautiful garden .
Negative section of review
Nothing
Positive section of review
Centrally located, clean and comfortable rooms, great showers, great stay for WHW walkers
Positive section of review
Nice staff and good conditions. Too many options for the breakfast
Negative section of review
All was good
Positive section of review
Excellent service and the breakfast lots of verity
Negative section of review
Nothing
Positive section of review
Friendly staff. Perfect location. Good breakfast
Negative section of review
The bathroom was exceedingly cramped and small- making the toilet almost unusable
Positive section of review
Very well located, very clean, perfect
Negative section of review
Na
Positive section of review
The property overall was very good
Negative section of review
We did not book a breakfast but decided to have one. It was £16 each and very poor value for money. This is because the selection was poor, which was because the staff advised me that a delivery had not arrived which meant a limited selection which included the pastry selection which was only pain au chocolate and croissant and the croissant was already filled with jam which were rubbery and not nice. The cooked selections were not much better because it was dried out and had stood for a long time plus the coffee was dreadful the water was too hot meaning the coffee was bitter. I explained all of this to the receptionist but we still had to pay the full price which was a disappointment particularly because their normal delivery for breakfast did not arrive plus the other issues we had. I would recommend the hotel although it was pricey for what it was although it was clean and the staff were nice. However I would definitely avoid the breakfast and go elsewhere.
Positive section of review
Location central
Negative section of review
We had to wait an hour and a half sitting on our suitcases on the street whilst SuperHog staff - who are based in Indonesia - gave us well rehearsed answers to say they were not responsible for giving us the access code for the keys. They wanted me to communicate with someone else and someone else and someone else... to sort out the validation of my Irish passport before they gave us the access code for the keys!! The letting arrangement is so efficiently organised by highly trained people using such sophisticated systems that do not communicate with each other that it actually does not work for real people in real situations!! An example of this is that the automated cleaning service messaged me to ask me how satisfied i was with the cleanliness of the apartment, completely unaware that I was sitting outside on the pavement and had not even got into the apartment. If there was a problem with the validation of my passport, they could have phoned me to tell me there was a problem rather than wait till we arrived tired and wanting to use the bathroom! They are probably better prepared to host digital / virtual guests than real people wanting real things sorted out. The shower did not work properly so someone in Indonesia sent a video, but there was no one there to fix the issue when we needed it. On the first night it was too difficult to communicate with host/Superhog to get answers and we gave up on using the shower and washed in the basin. The bed has springs coming through it and was uncomfortable and it clearly needs replacement. Some glasses and spoons were not cleaned properly.
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