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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent location.Excellent customer service /guest relations/Stylish apartment with everything we needed such as iron dishwasher washing machine hob cooker/microwave. The info leaflet provided lots of info on how to use appliances and info about the hotels facilities and other points of interest in central Manchester. Guest relations left a birthday card and gift for my partner as I'd told them it was his birthday,. The studio was a clean, comfortable bed and great shower . Check in and check out was easy ..Freindly professional reception service . We will definitely stay again !
Negative section of review
The lighting above the table was low which looked nice but not good for my boyfriend' who is 6foot tall,and kept bumping into it .Other than that absolutely no complaints.
Positive section of review
Everything was perfect, generous size of room, nice decoration, comfortable bed, pillows, plenty of storage space, complimentary tea&coffee, and delicious cakes. The cleaning is second to none, the bathroom is spotless, shower gel&shampoo dispensers, quality towels, big full English breakfast (to die for), a selection of fresh fruits, the last but not least, warm, friendly, welcoming hosts. Dear Elaine&Lee, thanks, you made our stay great and memorable, we will definitely come back anytime soon.
Positive section of review
Location was excellent, we loved the fact that apartment was fully equipped with kitchen, accessories, dishwasher, and washing machine and dryer. We also loved the privacy between the main bedroom and the living room, where our kids were sharing a sofa bed. Despite location being in a central area, the apartment was not noisy at all, very good isolation was provided by the double windows.
Negative section of review
We were lucky to receive free early check-in due to the kind guidance of the receptionist who advised us to become a club member. Otherwise, it would be helpful to visitors if the property considered changing their regular check-in hours to a time earlier than 3pm. Many flights arrive early morning and this would benefit travellers, especially those accompanied by kids.
Positive section of review
Spacious and clean room with lots of really nice amenities. Good coffee machine and kettle in room, with tea and coffee provided and nice davines toiletries. Staff were lovely and great location to Hyde park and the tube. Would 100% stay again.
Positive section of review
Comfy bed, good shower, good disabled access to hotel. Good to have comfy chairs and table. Ample sockets for our needs.
Negative section of review
Room decor a little dated, thought room was a little small for an accessible room, there was nowhere to move the chairs/table to to get to the desk/mirror. Outside of hotel needs painting, it doesn't look very welcoming.
Positive section of review
Great room, lovely communal areas, great value for money. Highly recommend it and would stay there again!
Negative section of review
The WiFi connection and mobile network could do with being better
Positive section of review
Love staying here when traveling for work. Everything is spot on with very friendly staff
Negative section of review
I liked it all
Positive section of review
Location was great. Close to town. Plenty of room and very comfortable
Negative section of review
Parking facilities sometimes hard to get a space near the property
Positive section of review
Convenient for last minute booking
Negative section of review
Television was awkward to navigate and couldn't find normal TV.
Positive section of review
Location
Negative section of review
I wasn’t aware of the bus lane cameras and although we had NCP parking but wasn’t joyful. It was raining all day and it was hard with kids to walk. Secondly, the bathroom sink wasn’t flowing well and it took few minutes every time we went to wash our hands or face. That wasn’t pleasant.