1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was in the heart of old town canterbury, but just 1-miute down a side road, so the building/street was very quiet. On arrival, the manager was super friendly, helped us with everything we needed and was very informative about the lodge, and surrounding area. We had a small issue with water tempature in our shower, and he was extremely helpful in giving us a solution immidiately, as well as acting swiftly to fix the problem. The room was exactly what we expected. Very comfy and with all amenities that were needed. Continential breakfast was offered, and it was more than we expected!
Positive section of review
The staff are very helpful and kind. Beautiful, recently refurbished rooms, very comfortable bed, the softest towels I've used in a long time. Brand new Nespresso coffee machine in the room and a generous selection of capsules. Breakfast is delicious and very reasonably priced. 2 EV chargers available in the hotel parking lot.
Negative section of review
The fire doors in the halls are very tightly wound and slam shut, making a lot of noise. Our neighbours inadvertently woke us up when they got back to their room late at night. Adjusting the doors or improving the sound insulation would address this issue.
Positive section of review
A smart, tidy and extremely clean place with friendly staff. We stayed in The Knook room which is perfectly adequate, but worth noting that it is definitely on the cosy side of cosy. Lovely being able to have breakfast while enjoying the view across the river and down to the castle.
Positive section of review
everything was amazing, but the small kitchen and food and drink provision was outstanding. access to beautiful garden included, alas, the weather was not amenable on this occasion.
Negative section of review
wi-fi connection was poor
Positive section of review
The Host was great!!! So friendly. Also, best night sleep 😴 the bed was so comfy.
Positive section of review
very convenient location, quiet clean apartment
Brighton & Hove, United Kingdom
Positive section of review
Location is perfect and stuff is friendly
Negative section of review
The hotel is advertised as having spa and wellness facilities, but that’s a big misleading and disappointing. The swimming pool was busy and noisy, the changing room small and not tidy, the sauna is tiny. Also there were not enough beds for visitors.its more like gym and swiningpool, if you are looking for a relaxing and calm atmosphere - that's not a right place.
Positive section of review
Easy access to city centre
Negative section of review
N/a
Positive section of review
Handy for airport
Negative section of review
Did not actually see host
Positive section of review
Swimming pool
Negative section of review
Not a great choice of bar food and expensive