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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Easy checkin and checkout.Family room double bed & 2 singles. Comfortable size. Good shower and bathroom. TV. Air conditioning. All staff friendly and so helpful. Excellent Staff. Good breakfast options for all needs and tasty no issues. Great location and carpark. Beside shopping centre and multiple restaurant options.
Negative section of review
With minimal effort on minor issues I'd have nothing negative to say about our stay. Attention to detail in rooms would have a huge positive benefit. Think management guidance could improve this greatly.An extra 20mins cleaning would make such a difference. Net curtains stains(change if dirty ), shower curtain stains (change if dirty), base edge of bed scuffed and marks /scuff on walls (wet cloth and detergent go a long way). Bathroom fan wouldn't turn off. At times hear people walking on floor above.
Harrow on the Hill, United Kingdom
Positive section of review
Decent size, tea and coffee with kettle provided. Decent size tv. Great value Even though there was a couple of flaws I would stay here again as the price was reasonable and I got replied back to very quickly when I had any questions
Negative section of review
A very few minor things, the little fridge had a funny smell and was a bit dusty on the top (it was turned off so not sure if that’s why. There was only a small amount of loo roll and didn’t know where to get more from so had to buy from shop (again no big deal, but thought it’s worth knowing for future guests to ensure there’s enough)
Positive section of review
Absolute gem. We loved everything about this hotel. Decorated to a high standard, modern and elegant. Felt like a luxury stay and a great price. Staff amazing. Make sure you eat in the restaurant. The food is fantastic.
Negative section of review
Nothing ….great hotel
Positive section of review
The position of the apartment is wonderful, a very short stroll to the centre of town. The rooms were spacious and the en-suite was fresh, modern and fully set up. There is a basic kitchenette.
Negative section of review
All the seats while looking good, seem a bit saggy and were uncomfortable for older bones
Positive section of review
Location was pretty good. Lovely furnished flat with some lovely little added extras you don’t always get ie. milk, bathroom products, plenty of cleaning & washing supplies if needed.
Negative section of review
The building itself is rather old & appears quite dirty when entering. Once you get passed this the flat itself is lovely. There is currently renovation work being undertaking in the flat opposite which didn’t cause us any issues but if you were planning g on spending a day in, you wouldn’t be too happy.
Positive section of review
Jan on reception was the only member of staff I had any contact with, and she was delightful, a real credit to Aston Court. The room I stayed in was lovely and good value for money.
Negative section of review
I stayed on a Saturday night and it was a little bit noisy outside but obviously Aston Court can't be held responsible for this!
Positive section of review
Property was clean and location was excellent, staff were kind and helpful. Room was fairly small and basic but did the job!
Positive section of review
The bathroom was clean and the shower was nicely big.
Negative section of review
I think a wardrobe would be very useful
Positive section of review
Clean Friendly staff
Positive section of review
Rustic room
Negative section of review
Noise from room above me early morning and late at night. Creaking floors. Disturbed sleep.
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