1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely, modern, spotless rooms. Love the cookies, nice little extra. Very comfy beds, fan in the wardrobe if needed. Plenty of hot water, lovely shower. Breakfast is so nice. Great value for money. The gaustro pub is fab. Great food, lovely atmosphere. Highly recommend.
Negative section of review
Nothing to dislike .
Positive section of review
Such a lovely overnight stay!! Room was lovely with a sea view, staff are wonderful. It was a friday night so it's very busy in the bar over the weekend, be aware of the noise. The best thing to do is go join in the fun with great bar, food and atmosphere 😊
Negative section of review
N/A
Positive section of review
The room was well maintained comfy beds new carpet in room fruit and water as well as tea/coffee facilities to make own drinks
Negative section of review
every thing was ok
Positive section of review
Not much. It’s just the holiday inn still in disguise. My mattress was firm…there’s a positive.
Negative section of review
The fact I was asked for £30 as an early check in fee, even though our room was ready. We wanted to drop our bag and then leave for a wedding. I’ve been in the events industry over 30 years and that’s a new one on me! Why are we paying for car parking? It’s not the NEC. Why was I asked for a swipe of my card when I prepaid and there is no in room facilities? You’ve had a refurb, why no air con, why were the windows in our room decades old and in desperate need of replacement. I would rather have stayed and given my money to the local Premier Inn. I spend over £3m a year as a corporate events director on events, I can wholeheartedly, after my experience with the £30 early check in fee that I will never contract another Hilton or doubletree again.
Positive section of review
Close to the city centre / walking distance to major shopping precinct
Negative section of review
The place was a dive. Tiny room in bunk arrangement, shower and basin in main room, room smelt of stale sewer water and tv had only one channel - in the university student area which is slummy
Positive section of review
The team is great and friendly especially Mr.sami khan
Negative section of review
Price
Positive section of review
Friendly staff. Comfortable clean rooms
Negative section of review
Bed was slightly hard in places
Positive section of review
Quiet an clean. Good for a work stay.
Negative section of review
It was comfortable
Positive section of review
The proximity to the city centre
Negative section of review
The shower needs a rubber mat on the floor otherwise it's to slippery
Positive section of review
Location.
Negative section of review
Very small room for the price.