1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great thought was given to preparing our room, with little surprise gifts and warm and welcoming messages on our mirrors. The room was a perfect family room and the beds were very comfortable. The staff in the hotel were excellent, with a caring and helpful nature.
Negative section of review
The decor in the corridors do need painting and some of the ceiling panels need replacing. Plus the pool area, especially the corridors, need painting and repair.
Positive section of review
The people running the place are amazing warm friendly and very supportive! The breakfast was incredible! The hotel has lots of character and I wonder if it’s been used as a filming location?
Negative section of review
Hotel needs updating which I appreciate is hard to do given the grade 2 listing.
Positive section of review
A lovely B&B, clean and well maintained. Sits to the north of the Tower but has a tram stop across the road so everything is within quick, easy reach.
Positive section of review
From the moment you arrived until you left the owners could not do enough for you, would recomend this property to anyone.
Negative section of review
Absolutely nothing.
Positive section of review
Quiet hotel with small but clean, modern room. Friendly and helpful staff, safe parking and a good restaurant
Negative section of review
Very average breakfast
Positive section of review
Room was great, had a bed made for our daughter as well, shower was incredible. Great for what we needed
Negative section of review
The WiFi was out the whole time we were there which unfortunately they couldnt control. They had set up a lobby WiFi the last day we were there which was helpful but a little late haha.
Positive section of review
A lovely hotel. Nice decor. Stafff were friendly and polite and went out of their way.
Negative section of review
No Wi Fi signal in the bedroom. This was fine as we were only staying one night but I would have complained about it if staying longer.
Positive section of review
Location, only 10 minutes from central Edinburgh
Negative section of review
Used bedding lying in bundles along the corridors after checking in at 3.00pm. Had to wash the mugs in the room before first use as they were stained with tea / coffee runs Mirrors and TV contaminated with a dried spillage of some substance. Other than basic good hygiene practices, we have not long been out of the pandemic
Positive section of review
Value for money, comfortable bed, clean bathroom
Negative section of review
Nothing
Positive section of review
The room and bathroom looked nice
Negative section of review
Claims to be a "bed and breakfast" this is a lie. They do not provide a breakfast, they instead give u a 20% discount voucher to the cafe downstairs. They also claim the rooms to be "soundproof" this is an even bigger lie. I was woken up at 4.30am by the delivery driver dropping off milk etc to said cafe and other shops downstairs, which took over an hour. Would not recommend this place unless you are desperate.