1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room was great, bed was comfortable, room was clean. In addition all the staff were very helpful and polite at all times.
Negative section of review
It would have been nice to have breakfast available.
Positive section of review
Location was brilliant. The pub and staff were fantastic and the breakfast was really nice.
Negative section of review
We stayed in the 12-bed dorm (there was a group of 12 of us) and it was absolutely tiny. Barely enough floor space to manoeuvre past people, and only two small corners and a cage to leave bags. Most of the lights didn’t work in the room so it was very dark. It also got extremely hot during the night even with a fan on and windows open. Showers were great but only two sinks in the entire hostel.
Positive section of review
Yes we love staying in the hotel it is easy for the train and shops Staff are lovely
Negative section of review
Everything nothing was wrong.
Positive section of review
It was spacious and also close to everything but still out the way
Negative section of review
The fact we didn’t have an oven to cook for ourselves but everything else was spot on!
Positive section of review
One of the recipients was cheerful and kind, his name is VEDHA
Positive section of review
Sleeping, dinning & cooking are good
Negative section of review
Not enough towels for several days ,no washing powders for washing. Reserve more is excellent
Positive section of review
Very relaxing great location
Negative section of review
Nothing
Positive section of review
Great value lovely location
Negative section of review
Nothing
Positive section of review
Breakfast was fantastic
Negative section of review
room size
Positive section of review
Just the apartment.
Negative section of review
Advertised as having WIFI but did not have any. They just kept telling us to reset it which we did sooo many times but found out the WIFI data hadn’t been paid for. Ariel on TV did not work. By the time this was realised we were 2 weeks into our stay. Had to buy our own SIM to get both. Had a problem with the boiler, had to reset that. Four of us staying a month - had 3 dinner plates, 3 forks, 3 bowls, 2 teaspoons. No tea towels. No vacuum, no broom. Had to borrow a vacuum off of family and bought the necessary things needed for the kitchen. Had one door key between four of us. Got the message/email of key code (to access door key) whilst on plane so didn’t know about it. Arrived at 1am (because of delays) didn’t get into apartment until 5am. Was ringing the Emergency number on door who put us in touch I gather with Sergio, they didn’t even know the Brentwood apartment existed- they only had one on their books in Romford. Only got in with the help from Sergio in Dubai (call centre) thank god for him, he was exceptionally helpful and went over and above for us. Also it is very noisy early mornings with Sainsbury deliveries - large trucks.