1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Customer service was excellent. Our room was upgraded to suit and it was very convienent. Kitchenette was great, although we used it only to make a breakfest. TV with plenty of channels in both rooms. Fridge in the kitchenette. The location next to Hyde Park and Lancaster gate tube is perfect for smooth transport. Option of free luggage storage after check out was fantastic. No hussle, simply ticket given and permission to return to pink up stuff at any time. Desk open 24/h.
Negative section of review
Some maitanance is needed in regards to bathroom ventilation. I would invest in door painting too. Probably aircon needs reviewing too.
Positive section of review
Friendliness of the reception staff. Breakfast had a good selection of full English items, cereals, but limited fruit/breads, but overall tasty. Location for the areas of London I wanted to visit. Free upgrade
Negative section of review
Although a free upgrade the deluxe double was still very small, but very clean If returning I would need to look at other room options Only one power point. Yes there was 2 usb points but not all electrical equipment use usbs
Positive section of review
Good accessibility for late arrivals, friendly staff and decent location. Very happy with the overall stay even if for one day.
Negative section of review
No glaring issues at all.
Positive section of review
Beautiful room with lovely views. Really friendly and helpful staff. Overall I had a lovely stay.
Negative section of review
Nothing
Positive section of review
The location was brilliant. Very comfortable bed
Negative section of review
The TV kept asking for a code. The blinds in the lounge didn't pull down and were dirty. Bird poo all over the windows. The fridge hadn't been cleaned and the milk what was left for us was out of date. The entrance to the property didn't smell very good because of the bins.
Positive section of review
Easy to get to from Sittingbourne train station
Negative section of review
N/A
Positive section of review
The place is outstanding for staying.
Positive section of review
Friendly staff. Excellent location.
Negative section of review
Bathroom was very small. Shower base was slippy when wet. A non slip shower mat in the base of the shower would be advisable.
Positive section of review
Friendly and helpful staff :)
Negative section of review
Just cover for bench for bbq
Positive section of review
Location was great
Negative section of review
Very old, outdated and maintenance, vending machine only used coins , we are in a digital era, we mostly use cards and no cash.