1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
Location central. Hotel and room bright, modern, and very clean. Liked that individual toiletries have been replaced with dispensers. More green! Bed and pillows were very comfortable. Food/ drink was excellent and has a reasonable price. Staff very helpful and friendly. We will use this hotel again on our next visit with friends.
Negative section of review
Parking was good to have but very tight in the basement. Try to use the upper level if possible. Make sure you register your car at reception.
Positive section of review
Beautiful room. Very very helpful and delightful management and staff. Allergies and vegetarians catered for however if you book the restaurant, which is attached but is an independent business, contact them direct if you are veggie or vegan or have allergies.
Positive section of review
Friendly efficient reception team Lovely suite- lots of room- very clean Designated parking a nice touch Goid coffee machine :)
Horndon on the Hill, United Kingdom
Positive section of review
Lovely comfortable and quiet room. Excellent restaurant and lovely breakfast Vey quaint village
Negative section of review
Nothing
Positive section of review
Exceptionally comfortable bed and great shower. Very clean and lovely staff too. Can’t fault it
Negative section of review
Nothing
Positive section of review
Pleasant staff and free WiFi and parking
Negative section of review
Dusty room. Noise from corridor late at night and early morning, resulting in limited window for sleep
Positive section of review
New facilities, clean and convenient
Negative section of review
Had a terrible night sleep - only one pillow choice which caused me a lot of pain in my neck and I was unable to sleep. Whilst functional it was very sparse and awkward - so not a comfortable stay. The staff were disinterested and the guy at check out came across as rude and very unhelpful when I said we would have to cut our stay and return home after one night at the hotel. Breakfast was mediocre
Positive section of review
Central location, good breakfast
Newbiggin-by-the-Sea, United Kingdom
Positive section of review
Lovely place, very friendly
Positive section of review
The balcony
Negative section of review
Duvet too small