1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hospitality and service which Conor and his team was exceptional they couldn't do enough for me. The room was lovely and cosy. It was everything I wanted from a hotel the breakfast was delicious with a generous helping he even asked people if they wanted any more food. I would definitely recommend to others.
Negative section of review
The shower was too small and the sink was on the bedroom and not in the bathroom.
Positive section of review
perfect location, amazing view, great room size, really nice mattress, super Moet & Chandon bar with a fantastic view and a good playlist, stunning nature around, some staff are charming and helpful (it compensates for those who don't care or can't smile)-
Negative section of review
The breakfast and the Coast restaurant don't deserve 4* - We prepaid £35/pers for dinner at the Coast, but if you take only a starter and a dish the price is lower than £35 so in total we lost £15 as the prepayment works only for food and can't be used in beverage- The spa needs a big refresh- The bedroom had no air conditioning and it was raging hot on the 4th floor-
Positive section of review
It is super comfortable, friendly and clean with really lovely, helpful staff plus the included breakfast is so yummy too but the best thing is that it is dog friendly which is great for us. It is also close to the seafront which has loads of dog friendly beaches too.
Negative section of review
Nothing.
Positive section of review
What a wee gem! This place is like a home away from home. Had everything available you could possibly need - which is fantastic when you're travelling.
Negative section of review
Nothing!
Positive section of review
I really like it's location. Staff is kind and welcoming. They allowed us to check in early fair enough we check out early the next day as well
Negative section of review
None actually.
Positive section of review
Room was upgraded, good size for London, good location close to Paddington Station and Little Venice
Negative section of review
Air Conditioning not working on arrival but was fixed within 24hrs
Positive section of review
It was an interesting old building in the heart of the town with a very comfy bed.
Negative section of review
WE would have liked bowls to eat breakfast from.
Positive section of review
Great location, friendly staff and facilities were good. Bed was really comfy.
Negative section of review
It was very warm, we had to swap the fan between what rooms we were in and didn’t know how to work the heating. Didn’t know a door card was left at reception for us until staff told us.
Bowness-on-Windermere, United Kingdom
Positive section of review
Staff so friendly and helpful
Negative section of review
Nothing
Positive section of review
The hotel is nice
Negative section of review
The bathroom light was really badly flickering constantly!!! Had to shower with light off as think it would have given me epilepsy t he way it was flickering! Informed reception but no maintenance to fix it until Monday, we were only staying Sat & Sunday! This is not ok and should be checked in advance