1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful property, lovely rooms , magical setting Super friendly staff from reception, servers and cleaners , everyone had a smile and appeared genuinely happy to help. A lovely atmosphere left us feeling relaxed and spoilt by the beautiful surroundings and warm welcome . It’s been a long time since staying at a hotel where very box was ticked . Fantastic ! Can’t wait to return .
Negative section of review
Nothing
Positive section of review
Glasgow itself so great! hotel was soo embarrassing &room was soo poor condition photos on line deleted! I have issued pics on booking.com 2 but no response! Bed bugs rife in smallest room ever! No towels no toilet roll to extent dr involved 3 weeks later & still no reply from booking.com
Negative section of review
Hotel was ver poor read above
Leamington Spa, United Kingdom
Positive section of review
The studio was super nice, especially for the price. It was also very welcome that there was a washing machine and a dryer. The kitchen had everything necessary, and the bathroom was nice!
Negative section of review
When we placed our booking, we got the automatic notification that we had to check in online in order to get the entrance codes for the front door and our apartment door. Buttttt, when we arrived at the front door we still had not received the e-mail containing this information. So we called, and called, and called a couple times more but no reply. After half an hour of trying to get in contact with the owners I got someone on the phone. Afterwards everything worked out fine, but it wasn't really chill that we had to wait out in the cold wind for quite some time.
Positive section of review
Location was fantastic, plenty of room for 6 adults. Loved the laundry facilities at the property. Easy to get around. Host was very accomodating.
Negative section of review
Nothing.
Positive section of review
The lodge is absolutely outstanding, so clean and everything there that you could possibly need. Very well heated. Hot tub was amazing.
Negative section of review
We loved everything 💜 ❤️
Positive section of review
Booking in & arrival most welcoming & very efficient
Negative section of review
Nothing!
Positive section of review
Good location, good room, friendly staff, good price
Negative section of review
Very basic breakfast
Positive section of review
Spacious and comfortable. Great location
Negative section of review
No lift but Alastair carried our bags up. So thankful.
Positive section of review
It was ok for what we needed bacon room
Negative section of review
Iron was broken but manager changed it immediately which was very helpful
Positive section of review
Location
Negative section of review
Cleaning and there were guests who took too long in the bathroom, two nights someone of the guests was smoking (Green) and the whole apartment smelled