1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The ensuite is a box-like room inside the bedroom. It's very modern but from the outside it seems a bit weird as it's not connected to all the walls and just sits there as a standalone unit. Nice TV and kettle. Room was clean. Good resolution by reception staff as i was uncomfortable paying a £200 deposit on top of room fee. They were willing to reduce this for my comfort to £150.
Negative section of review
Be aware that the pictures are misleading. The sofas and tv are not part of the 'suite' you believe you are booking. It's just a room. I was emailed the wrong address by the reception staff. He apologised and said I must've confused him in my emails. (that doesn't make sense because I have a confirmed booking through booking.com). This resulted in me arriving at the wrong location at 10pm and being told it's just a short walk away. (10 minutes on google maps and not helped by carrying heavy luggage) We'd paid for a taxi to this wrong address and weren't offered any help to walk our luggage to this new location. The 'second-floor' room is actually up 4 flights of stairs. At 9.30am I was woken up to the housekeeping lady opening my locked door and saying 'sorry sorry'. Check-out is at 11am. I'm very shocked that they let themselves in before that time. I could've been in the shower.. This is a very homest review and something i don't usually spend much time doing. I think this was the most unprofessional hotel I've ever stayed at. As one user said before, you're better off spending a little extra money for something better even if you're looking for a budget place, it's not worth it. And I've stayed in hostels
Positive section of review
Fantastic hotel in a great location. The staff were really friendly and helpful. The room was very comfortable and clean with air con. Breakfast was also excellent. I would highly recommend this hotel.
Negative section of review
Rude man in the restaurant who sternly ordered people out at 11.15pm. Didn't have time to finish my glass of wine.
Positive section of review
We had a great stay at the studio, we would highly recommend to anyone wanting to visit the area to stay here. Lovely room with a great view onto the old palace & a lovely breakfast!
Negative section of review
We couldn't stay longer.
Positive section of review
From the moment we arrived, we received excellent and friendly service. The property is very charming, the bed was huge and facilities were fantastic. We will definitely be back.
Negative section of review
Nothing!
glenwherry, United Kingdom
Positive section of review
Amazing cottage, has everything you could possibly need, parking is right outside the door. I would highly recommend this home from home to anyone wishing to stay in the area.
Negative section of review
Really felt like a home from home.
Positive section of review
Boutique feel, staff very friendly, the breakfast was amazingly set out, good choice and tasted very good. I would definitely go back.
Negative section of review
lots of stairs to carry up my case but the owner very kindly carried it up for me
Positive section of review
Fantastic location, very pretty little cottage that had been planned inside so well. Very charming.
Negative section of review
We hadn’t appreciated quite how narrow and steep the stairs were, which was a little tricky for us.
Positive section of review
Great cottage, perfectly equipped, so cute and atmospheric and a great location.
Positive section of review
Breakfast in the room was such a lovely touch Clean tidy comfortable rooms
Positive section of review
It was close to where we wanted to be . And the staff were very friendly
Negative section of review
Nothing