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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The suites in London boast an excellent location and stylish design. They are thoughtfully equipped with tea and coffee-making facilities, and the bathrooms are stocked with lovely toiletries. The floor-to-ceiling windows flood the space with natural light, creating a bright and airy atmosphere. Guests can enjoy complimentary WiFi and a smart TV in the room. The bed was so comfortable I decided to have an early night to make the most of it! Furthermore, the staff were exceptionally friendly and helpful throughout my stay.
Negative section of review
When I arrived at the aparthotel, I found out that my room was in a separate building without reception or proper security. The building was still under construction, and the lack of a reception area meant that the experience was unsettling. Additionally, the building's alarm system sounded, and we had to evacuate, cramming into a narrow corridor with no proper reception or lobby space. The staff member's response to the alarm also added to my concerns. I hope that once the reception is operational and proper security measures are in place, these issues will be resolved.
Positive section of review
It was very clean, and the kitchen was supplied with all the essentials we might need (things like salt and pepper, cooking oil, etc). Really good selection of pans, utensils, etc. for cooking. This might have been the first self-catering place I've been to where the cutlery and plates had been cleaned properly despite the lack of dishwasher! Also the hosts had left us a nice hamper of basics and fancy things, which was really lovely.
Negative section of review
Lumpy pillows! (Better than those pillows that look poofy but immediately go completely flat when you put your head on them, though.) Also, at first I wasn't into the really springy mattress, but I did get used to it. :) We travelled by train and on foot, and going up the hill to get there was a bit oof.
Positive section of review
It was incredibly nice having laundry access. After travelling for a while it makes a difference. Overall it was a good place to stay, but I wish they had two single bed option, I feel that with room size it could be made to work.
Negative section of review
It is advertised as close to city centre, and it for sure isn’t far, but you are walking uphill for the majority of the walk which is not advertised.
Positive section of review
Lovely, well laid out, clean and comfortable room. The breakfast was very good. We were well looked after by Robin and Tetyana. Thank you. I would recommend this guest house. We enjoyed our stay.
Positive section of review
Beautiful place. We were made to feel so welcome and everything was just right.
Negative section of review
Nothing
Positive section of review
Lovely setting, quiet location, nice room, comfortable bed, good breakfast
Negative section of review
Room had a poor outlook as building work was taking place
Positive section of review
Central location, close to all amenities, attractions and walks
Negative section of review
Can’t make any negative comments
Positive section of review
Clean and tidy on the out side and inside
Negative section of review
Rooms need updated
Positive section of review
Parking space
Negative section of review
Bathroom and garden
Positive section of review
Location
Negative section of review
Shower cubicle is not the biggest nor the cleanest The noise from the plumbing when flushing the toilet is incredible. The same noise can be heard when turning water on in the sink. We booked and paid for 2 nights but left after 1 night and found alternative accommodation.
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