1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location! Location! Location! We were attending Windsor Castle for an Investiture. The property was less than 100m from the main pedestrian entrance to the castle. So convenient. The town centre/pedestrian precinct (with big name supermarkets and a range of coffee shops/restaurants) was a short stroll away. Everything one could ask for quite literally on one's doorstep.
Negative section of review
The lack of car parking. Furthermore, on the morning of our departure, I was unable to bring our car close to the property to collect luggage because of 'The Changing of the Guard' (which actually takes place at the scheduled departure time)! Had I known I would have requested a later check-out.
Positive section of review
Big double room. Could do with upgrading. Very drab looking. Small bathroom. Bath with overhead shower. No phone signal in room. Tea/coffee facilities. Hairdryer. Had hot and cold options for breakfast. Staff friendly and helpful.
Negative section of review
Room could do with being updated.
Positive section of review
Durrants Hotel is centrally located but feels like a country house. The service is excellent. The staff are very friendly and go out of their way to be helpful.
Positive section of review
Central location and easy access to shops and restaurants. Good size bedrooms and heating was good.
Negative section of review
It was a little tired. Needed some sprucing up to make it excellent
Positive section of review
Relaxing . Staff helpful and friendly. Clean and tidy in all areas. Will definitely visit again
Negative section of review
Nothing
Positive section of review
Very clean and friendly staff. Excellent choice of food and a safe place to park the car.
Negative section of review
Unfortunately the only criticism, it was a little cold in the bar and restaurant but maybe they were saving on the heating.
Positive section of review
Staff were in hand 24/7 so hotel felt secure. Staff friendly and helpful.
Negative section of review
Alternative choices of food.
Positive section of review
Location, rooms
Negative section of review
Lifts were not working, however the staff tried to assist as much as they could
Positive section of review
Great location
Negative section of review
Nothing