1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Closeness to the Isles of Scilly parking and walking distance to the town centre and restaurants. Comfortable bed and usefulness shower. Host served us breakfast earlier than their normal time to allow for our early morning departure. Decent value for money.
Negative section of review
No parking at the property, but dependent on nearby availability. Wash basin a little cramped within the shower room.
Positive section of review
Good size room, clean & quiet. Enjoyed a meal at the onsite restaurant. Parked car on street very close to hotel. Staff nice. Duthrie park & winter gardens (free) a 1 minute walk at end of the street which is a lovely place/space to enjoy.
Negative section of review
Bathroom dated in our room but perfectly serviceable.
Positive section of review
Far better than the 3* rating, we’ve stayed in far worse 4* places. Staff were friendly and professional . Breakfast great. The hotel was spotless, cleaners should work for the NHS
Negative section of review
Nothing but it was a bit pricey.
Positive section of review
The location was fantastic, the room was fantastic and so where the staff great base of visiting the O2 ! Our bathroom was bigger than some rooms I have had in London !
Negative section of review
Nothing it was fab
Positive section of review
All staff are very welcoming.. couldn't do enough to help us.Especially Leonard. Such hard workers
Negative section of review
Unfortunately, they were having a problem with the lifts. Towels need upgrading and a nicer smelling washing powder needs to be used.
Positive section of review
Staff were really friendly and helpful. Room was well equipped, and very good value for money.
Positive section of review
Location was amazing, it had on site parking and the room was clean and warm.
Negative section of review
Nothing
Positive section of review
Nice location, great view from room (room 6), good room size.
Negative section of review
Hotel had only recently been re-opened but needed thorough refurbishment. The listing was a bit misleading as were some of the 'reviews' left by the owners themselves on Google. There's no lounge area other than the breakfast tables. Everything has been done on a very tight budget which really shows. The shower over bath in the room was very poor. We do wish the owners well with it but wouldn't stay again.
Positive section of review
Breakfast was great all staff super friendly
Negative section of review
We asked for a king sized bed or 2 twin beds, but no we recieved and got a queen :(. Bathroom sink was too low, I’m sure this was for wheel chair people. We were very disappointed
Positive section of review
Clean and comfortable bed, good bathroom.
Negative section of review
Difficult to cool, stuffy.