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Positive section of review
Seaview Sanctuary B&B is very comfortable and "homey" with great views of the ocean. The location is wonderful: close to the town centre and pier. There is ample opportunity for walking along the sea front. Friendly hosts Richard and Katie pay attention to detail, even providing home baked cakes for complimentary afternoon tea in the conservatory. Personalised continental breakfasts are ample and good value. I will definitely stay there again if the opportunity arises.
Positive section of review
The hotel is clean and comfortable. The staff are friendly and kind. The breakfast included different varieties of food. My request of a baby cot was answered. The location of the hotel is convenient. We got free drinks and snacks as a result of keeping us waiting for a few minutes even though it was becuase of my misunderstanding of the room occupancy policy. I definitely would recommend Hampton by Hilton hotel at Canterbury.
Negative section of review
The only problem I had during my stay is that I did not find a toothbrush and slipers for toilet in my room which I was expecting. I am not sure if they forgot to provide my room with these items or they do not provide them in the hotel.
Positive section of review
Apartment was fairly spacious and clean but lacked a few amenities, especially for anything longer than one a one night stay. Although one of the beds had not been made up before our arrival this was quickly rectified and we were given inclusive breakfasts as means of compensation - much appreciated. The breakfasts were very good!
Negative section of review
Although the apartment is clean and a good size, the furniture in the bedrooms is a little 'tired' and has obviously seen better days, plus the living/kitchen areas were lacking a few basic amenities in order to cater for x4 people: 1. There was only seating for x2 people (two-seater couch). 2. No dining table or chairs. 3. Only x1 cup in kitchen cupboards.
Positive section of review
The hotel was good. Excellent housekeeping. Staf were courteous and helpful Food was very over priced and not up to expectations. Ki have eaten better in most restaurants. Breakfast was also not good. Though I had excellent poached eggs
Negative section of review
The food we enjoyed our stay and ate elsewhere
Positive section of review
Large room on the front of the hotel, with pleasant views. Comfortable bed and nice bathroom. Dinner was excellent. Plenty of parking and good access to bus and rail. Breakfast freshly cooked.
Negative section of review
Entrance at rear of building to reception is rather scruffy and off-putting. A service charge was added to residents food bill (10%). Choice of cereals at breakfast was limited. No muesli or granola.
Positive section of review
The location was fantastic. A 15 minute walk from the station and a 10 minute walk into the main shopping area. Nottingham castle was a 2 minute walk . Lots of pubs and eateries around.
Negative section of review
A code was needed to get in the front door and trying to balance my small suitcase on the very narrow front stairs was tricky. The code pad was very hard to see during the day. Once up the stairs to room no. 4 there was another code pad to get in. The room was sparse to say the least. Two rather large dressers and a bed. No bedside tables or lamps. Not even a chair to sit in. There was a sign behind the door saying not to move any furniture. What furniture?? No tea or coffee making facilities. The tv remote control worked occasionally. The bed was comfy enough but the bed linen was a disgrace. Looked more like a crinkle cut chip. As for the two bath towels, they are older than i am. No bathroom floor mat either. When you flushed the toilet , there was barely any water coming out of the basin tap.
Positive section of review
Hotel was looking a bit tired. Needing an upgrade.was clean enough. Beds were comfy, room was adequate, breakfast was good and plentiful.
Negative section of review
The location. Too far from the city centre. Although, there is a bust stop ( on the great Western rd) just across from the hotel. Frequent buses going to and from the city centre.
Positive section of review
Location excellent A good variety for breakfast Staff in restaurant and bar very helpful & friendly
Negative section of review
Water not replenished on seconded night & only 1 coffee per day available in the room. Water pressure low & bathroom could do with an upgrade Bar closed at 10.30
Positive section of review
Room very tidy bed was very comfortable shower was brilliant
Negative section of review
Toilet wouldn't flush properly other than that it was a good hotel
Positive section of review
Room was comfortable and relaxing.
Negative section of review
Service in the restaurant on both occasions was so bad I would never return. Plus they had the audacity to phone saying that I hadn’t paid for the meal that took 3 hours to serve. Which I had. Restaurant was terrible service.
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