1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely hotel in a great location - close to the action or near the canal for a walk. Spacious rooms, all open plan including from the bedroom into the bathroom area (so make sure you know who are sharing your room with well enough!) Very well lit room, and comfortable beds. The Air con actually works which is a major plus as most hotels air cons are terrible! Lovely communal areas. We didn't use the gym or sauna but we went to have a look and it looked good. Reception staff were really attentive and clearly well trained in their jobs.
Negative section of review
The doors from the corridor into your room need a good slam to shut and lock - a few times we nearly left with it unlocked. And despite the soundproofing in the rooms you could hear everyone slamming their doors to make sure they were locked. A few more milks / tea / coffees each day would be a nice to have, although really appreciate the free mini bar with a nice selection of soft drinks.
Positive section of review
The owners are very nice and keep a very clean and comfortable property. Breakfast is cooked to order and tea, coffee and fruit juices are available. The room was very nice and the whole place is decorated with paintings of local attractions. Tea, Coffee, Kettle were provided together with fresh towels, a nice sized shower.
Positive section of review
Exactly as advertised. Clean, fresh looking, lovely decor, comfortable beds, great location. Well equipped. Lift a huge bonus, secure free parking.
Negative section of review
Could do with hooks on doors for towels and clothes. Otherwise perfect.
Positive section of review
Location was ok . Guest house very clean . Parking was good even though it was advertised at the cost of £15 but ended up paying £19
Negative section of review
I thought the whole checking in was very impersonal, you never got to speak to anyone . The room we had was very small and the en suit tiny . There was only one bath towel per person and no hand towels . Also very hot in the room so had to keep the window open all night . The security lock on the door to enter the building was quite hard to see in the dark too .
Positive section of review
Good location being near paddington station. Generally clean modern room with all the expected facilities packed in.
Negative section of review
The room was small and whilst cleverly utilized there were some problems: nowhere to hang bath towels, nowhere to hang clothes whilst showering, the usual unnecessary cushions and throw on the bed which must be removed when you actually want to sleep only to take up much of the little space left. On the last point in general something that annoys be about a lot of hotels.
Positive section of review
Central location Service staff during lunch was great, fast reaction, customer friendly with all customized extras
Negative section of review
Service staff in the bar was not interested, we felt totally not welcome. Bar closed at 10 pm and really all the special drinks for this region in the card (whiskey as it is Scotland) were not available! Bar staff told that are only empty cartons on display and only show, we can only have one from Ireland :D ridicules!!! And this 3 nights in a row, no motivation to fill up stock - at least to what is in the card.
Positive section of review
Lynn was a great host, accommodation was spotlessly clean, check in was easy & had everything we could need.
Positive section of review
Gorgeous room, amazing location right on the highstreet, and we love the restaurant downstairs!
Negative section of review
Our room was very noisy, the windows felt paper thin so from around 6am onwards we were disturbed with the street noise :( (i.e. lorries, bin men, general cars). I probably wouldn’t have chosen that particular room if I had known this prior to booking.
Positive section of review
Pub food and drinks available.
Negative section of review
Nothing
Newcastle upon Tyne, United Kingdom
Positive section of review
Walk in shower. Great.
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