1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Absolutely perfect in every way, would definitely recommend and thank you Tracey for being so king helping us get back to the path, we really did appreciate it. Fantastic stay.
Negative section of review
Nothing
Positive section of review
The location was great. York itself was terrific. The facilities, comfort of the main bed, the bathroom / shower etc. All excellent and clean.
Negative section of review
The heat in the flat and the noise when we opened the windows. Also, the sofa bed isn't tue comfiest, but everything else was great.
Positive section of review
Man, on reception was really professional, room was nice location is good
Negative section of review
The only gripe was the shower in room 30 ,just too powerful, honestly if someone elderly or young was in the shower it would knock them over. Pressure just needs lowering .
Positive section of review
Was a perfect place for my trip, and I will definitely return
Negative section of review
Issue with gas supply disconnected. quickly resolved by the owner
Positive section of review
The breakfast choice is excellent and sevice good
Negative section of review
We couldn't find fault with our stay
Positive section of review
Location, size of apartment, security
Negative section of review
Being contacted repeatedly to make a security deposit. The requirement for a £500 deposit isn't obvious if you use the phone app (easier to spot on a PC). Whilst it was refunded promptly I would hesitate to book again because of this. I expect it for Airbnb or short term let's but not a 1-2 night stay. Also the bed settee was uncomfortable, hard springs!
Positive section of review
Good standard and very good location.
Negative section of review
Room on fourth floor with no lift available. Difficult if you have luggage of any size.
Positive section of review
The big balconies were amazing 😍
Positive section of review
Good location and interior space
Negative section of review
Hard for elderly to climb up to the second floor
Positive section of review
Good breakfast room
Negative section of review
More light in room