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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely double apartment, spacious, comfortable, with everything you need during your stay. 15 min walk from train station, the m&s arena. Less than 5 min walk from a Tesco express, m&s foodhall, a shopping centre. The apartment was very comfortable and cozy, lovely original details of the double sash windows, with an extra added glass panel to help with sound and draft. Radiators throughout. Bed was very very comfortable, provided 2 duvets but due to heat we ended up just using the bed sheet. Provided hairdryer, iron and ironing board, there is a washing machine and airer. Water pressure is amazing! But we didn't get any cold water, I suspect due to the hot weather. Until we fully used all the hot water in the immersion tank. There was lift access to the property which was essential for us and our stay. Overall we would plan on staying again.
Negative section of review
The property was extremely warm during our stay, could possibly improve by supplying a fan to help with the heat. The apartment was very clean but the bathroom had hair still in the shower and skid mark stains in the toilet on arrival. Service may be needed for the hob in the kitchen as it was making sparking crackling sounds when we used it and the extractor fan didn't work. You also cannot order a takeaway to this property, for some reason the address does not come up so we had to order to someone else's address on Mathew street, then wait outside hoping to catch the delivery driver. The sound from the clubs has been a regular complaint in many reviews, it is something to consider when booking this apartment, the property faces Victoria street, and are directly facing 5 clubs, open until 5am, playing live music, karaoke, and you can feel the base music while laying in bed. Also because it is city centre there is daily bin services between 7-8am. There is nothing you can do regarding the noise but it is something to consider if you plan to book here. We invested in a good pair of ear plugs, had to close both windows in the heat but ended up muffling some of the noise and we still got a good night's sleep.
Great Yarmouth, United Kingdom
Positive section of review
My weekend was pleasant overall. The apartment was spacious, and clean, and offered lovely views. The private car park was convenient, and the key contact was accommodating with our early check-in request. However, the bed wasn't as comfortable as expected, and noise from other doors slamming could be heard at night. Despite these minor issues, it was a nice retreat.
Negative section of review
Ground-level stay, presented minor inconveniences: the discomfort of the bed fell short of expectations, and the noise from doors slamming during the night was noticeable.
Positive section of review
My second time staying here and on both occasions the staff are brilliant. The bar was a bit dead and no sky sports but I'm sure they have their reasons. Overall a lovely hotel and I'd have no hesitation staying there again.
Negative section of review
No sky sports.
Positive section of review
The breakfasts were amazing. So good to have it cooked fresh for me. Well worth the short wait.
Negative section of review
Nothing that I can think of.
Positive section of review
Exceptionally friendly and helpful staff. Gorgeous room. Immaculate standards of cleanliness.
Positive section of review
The hotel takes dogs and there are plenty of green spaces to walk them .
Negative section of review
Being told on arrival at 3pm that because we hadn't booked for lunch that the hotel did not have enough food for us to dine at anytime although they have signs on the road inviting outside guests to visit.
Positive section of review
We liked the size of the room and how the hotel was a good distance
Negative section of review
The drinks were expensive
Positive section of review
Nice old world hotel with friendly staff and a great breakfast
Negative section of review
The bathroom is a bit dated but has excellent shower pressure
Positive section of review
The location was right near the overground
Negative section of review
Unfortunately there is a list, the cleaning was awful, the beds had wet bedding put back on which we had to take back of and dry it ourselves and remake them. The kitchen was dirty and needs a deep clean, the bathrooms where disgusting and haven't been cleaned for a long time. there was no cleaning products in the house, no sponges left. door handles broken, blinds broken, i am surprised the electrical passed the ECIR. kitchen lights didn't work,
Robin Hood's Bay, United Kingdom
Positive section of review
Excellent
Negative section of review
Nothing