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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Nickle and you right to the Max every little thing is an extra charge and the dude that works at the front desk has a real attitude while he keeps adding endless nonsense charges to your bill the more he could charge the worse his attitude got. Charges for towels another charge for sheets a deposit for my key another charge for a locker. And then the prick wanted me to make my own bed and after asked me if i could strip down the bed before i left, drop off the key and the towels take everything down 3 flights of stairs downstairs in a special drop off spot here and then he keeps my key deposit for the locker. Could not sleep with the loud music in the bar to 3 am. My whole room shook. Avoid this place at all costs. I had to go down stairs over 3 times because the guy gave me the wrong keys to a locker that did not work. And then back downstairs for a towel.
Negative section of review
Everything is so difficult here
Positive section of review
Able to check in early as the room was ready which helped me a lot.Reception and restaurant staff were helpful. Convenient location near the railway station. Very good breakfast included in room rate. As it was a Sunday night the price was low.
Negative section of review
Hotel is being renovated and is completely covered in scaffolding which made it a bit gloomy. No mattress or pillow protectors on the bed. As it's an old building not much soundproofing.
Positive section of review
Everything was amazing , the beds were comfortable, Molton brown toiletries etc were lovely and the room was quiet , the double glass windows a great idea you couldn’t hear anything on the street !
Positive section of review
Staff were helpful. Location was lovely. We were walking the Coastal Path so it was nice that it was right there.
Negative section of review
Meals were quite pricey
Positive section of review
Claire and Richard are wonderful hosts and their guest house is so comfortable and welcoming. I felt at home
Positive section of review
Good position near rail stations. Price a little lower than competitors in the area.
Negative section of review
The property needs smartening up, however no complaints as all rooms and facilities were clean.
Positive section of review
Historic building and furnishings. Excellent food offer. Staff are really lovely
Negative section of review
Nothing
Positive section of review
Everything- we have stayed here before and will return!
Negative section of review
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Positive section of review
Went the extra mile to make the visit special
Positive section of review
Lovely hotel helpful staff
Negative section of review
Only issue I had when I checked in and lady was showing us to our room on Friday..the elevator door hit my arm ..badly bruised and very sore still ..the girl did ask was I ok. And when checking out I did inform another lady , just as a precaution , if it happened to a child or older person . I have a photo as proof ..