1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were really lovely! George on the front desk was great really helpful with our checkout time. Also the cleaner (didn't catch his name, think he was Spanish) was really nice, helped us with clean towels and toilet roll, aways asking if we needed anything when seeing him. The staff is what makes the place good
Negative section of review
The bathroom was an issue, I knew the rooms would be small but trying to manoeuvre in the bathroom was very difficult. Could also do with a fan or some sort of Aircon in the room as it can get very stuffy with a room with no windows
Positive section of review
Location. When we found it. A bit hard to follow Google to this location. Needed some help from locals. But once we found it not to hard to get back. Breakfast was adequate. Great outlook towards the harbour. Despite was excellent.
Negative section of review
This is a unit in a multi story block of units, this one set up for B&B. It really felt like we were sharing a home with strangers. No fan for cooling!!! Only one roll of toilet paper. Worst of all, we returned from a morning tour only to find the other tenents were in the kitchen, dining area smoking despite being a no smoking accommodation. Had to get out quickly as possible. We did report it to Desy. He said he was horrified. Would be nice to be able to use the TV. Lastly the shower went cold after about 2 to 3 minutes of use. Two of us used it and had to get out mid showering, for me, just as i put the shampoo in my hair. After a few minutes the water returned to hot. RRRRRRR. Most annoying.
Positive section of review
Breakfast very good all inclusive evening meal once explained how cost was calculated was good. Unfortunately one of the party lost out on experience Overall very good and will probably return
Negative section of review
Certain areas need updating for example cupboard door nearly falling off , shower fixture needed changing
Positive section of review
Location was excellent for Chelsea flower show and Battersea power station
Negative section of review
Had to go out of our way to collect and return key to a shop a few miles away but which cost an extra £15 each journey in a taxi
Positive section of review
Staff friendly, professional and helpful. Rooms well appointed
Negative section of review
We did not eat in the evening at the restaurant because it lacked atmosphere as was almost empty. Need to keep the door open to the rest of the hotel
Positive section of review
Breakfast was very filling bed was comfortable
Negative section of review
Nothing
Royal Tunbridge Wells, United Kingdom
Positive section of review
Good location, nice style. Friendly staff
Saint Leonards, United Kingdom
Positive section of review
Dinners were excellent very good value
Positive section of review
Amazing bar overlooking the airport
Positive section of review
Amazing scenery
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