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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This is an architecturally interesting place and has seen various uses in its past. It's got a lot of features - Victorian (I think) glazed tiles and an ancient lift with a double set of doors.... which soon went out of service owing to a fault. Staff kindly offered to help with my case etc but with hotels like this, and it is a subjective thing, this is not really my style - I prefer things to work... The hotel also has my 'pet hates' - lots of cushions and pillows, which in my experience tend to end up on the floor, and my particular 'pet hate': over-priced snacks - £1 for a small teacake - no thanks! The hotel was an easy walk from the station. Although nothing very terrible happened, I would not want to say here again.
Negative section of review
Front entrance had steps - later I discovered that there was a back entrance suitable for those who couldn't manage steps. [I had a ski-ing injury, so was having mobility issues.] The existence of the back entrance could have been made clear. The lift breaking down was a blow - they told me that someone from Holland (sic) had been summoned to fix it, although it was working the next day. A staff member offered to help me with my case, which was kind. There appeared to be no food available - the bar was completely empty...
Positive section of review
Beautiful room with lots of lovely added complimentary extras! Breakfast was gorgeous! Great location for central Manchester
Negative section of review
Nothing - perfect
Positive section of review
The location couldn’t be better, the rooms are simple and comfortable, Chloe is a wonderful host. Happy to recommend.
Positive section of review
The staff were pleasant and helpful. The bar area was nice. The hotel looked lovely from the outside and also at night
Negative section of review
The room and the top floor were very tired looking and need an update. The tap in the bathroom did not turn off fully and the room was extremely hot. In fairness there was a fan and also reception gave us another to use.
Positive section of review
Lovely apartment in a great location. Host very pleasant to deal with. Great stay and we will re-visit.
Negative section of review
We liked everything
Stratford-upon-Avon, United Kingdom
Positive section of review
The standard rooms are a great size and impeccably decorated. Exceptionally clean.
Negative section of review
Bar closes a little early
Positive section of review
Room was very comfortable - the food is very good - staff very helpful
Negative section of review
Food - when food advertised at 6.30 to 9.30pm then it should not close until this time (e'g')
Positive section of review
Location perfect right in heart of it all
Negative section of review
View of the roof Broken window
Positive section of review
Close enough to Tottenham Hale Station
Negative section of review
Despite the okay to be able to handle an earlier check in, it did not work What's worse is that when we arrived, nobody was there and nobody picked up the phone to even give us any information, so we were stuck to wait till someone arrived Also the toilet had flushing problems.
Positive section of review
Great breakfast. Brilliant location
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