1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This is a lovely hotel in a quiet street but just a short walk from Waverley station, The Playhouse & Princes Street. The room said compact but I thought there was plenty of room compared to some hotels. Lovely high ceiling & a full length window looking onto the quiet street. The bed was comfortable. Plenty of supplies left for hot drinks plus water & snacks. Shower was nice with toiletries supplied. Nearby are a number of cafes, pubs & shops. It's a lovely area. The staff were all very pleasant, friendly & helpful. I unfortunately was only able to stay for one night this time but will return for a longer stay as soon as I am able to.
Negative section of review
The shower is a wetroom attached to the main bathroom & the water doesn't go down the drain too fast so you end up paddling a bit. Don't leave anything on the floor, I left a towel down to stand on & it got soaked. I was concerned the drain was blocked but it did all disappear after a while. Not really a moan, just concerned people might leave things on the floor without realising. This doesn't alter at all my vow to return.
Positive section of review
the room was fully refurbished and was very good, breakfast was a bit sparse. Only downside could hear the other guests in the next rooms.
Positive section of review
With one exception the staff were helpful and attentive. Breakfast was excellent.
Negative section of review
On check-in the individual ignored us for an extended period while they completed some administrative task. However frustrating it may be to have to interrupt an activity to deal with customers, they should be reminded that the people who pay should be the priority. The dining room is very dark and gloomy - brighter lights would help.
Positive section of review
Very friendly, excerllent Breakfast and in good location
Positive section of review
Quiet. Excellent location. Very comfortable bed.
Negative section of review
Nothing
Positive section of review
Room was excellent. Breakfast was really good.
Negative section of review
A lot of people at breakfast, but the staff found them tables after a short wait.
Positive section of review
It was spacious and homely. Well equipped.
Positive section of review
great value, comfy bed, nice and clean
Negative section of review
nothing
Positive section of review
Location
Negative section of review
In definite need of refurbishment. We stayed in annex and bathroom had lots of mold around the surfaces.