1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I have stayed here before and love the plain comfort of the place, a relaxing lounge and reading area with a lovely view of the river from the bar and restaurant. There are plenty of seating areas in the sheltered garden overlooking the river. The room was simple but had all the requirements which lots of other places lack- a large duvet, soft pillows, two bedside tables, good lighting and two comfortable chairs. The shower was spacious and with good water pressure. There was a reasonable choice of food at breakfast and the cooked food was hot.
Negative section of review
Limited choice of breakfast cereals, security of rooms as access door was left open all night.
Positive section of review
Lovely location, excellent staff. Our room was very nice, a good size. Very happy with bathroom which had a bath and a free standing shower, generously supplied with ESPA toiletries
Negative section of review
We found the one time we had an evening meal in the restaurant, the vegetables were unbelievably meagre. However, we did enjoy the breakfasts, particularly the pot of freshly made coffee with hot milk in the morning, a bonus as lately hotels seem to use machines for this purpose.
Positive section of review
Very friendly staff, very busy bar and resturant but good service and good food
Negative section of review
Bedroom over the bar/resturant noisy a until closing time but quiet after that Quite hot and room needs more air
Positive section of review
Excellent location - central and by the water. Very friendly welcoming staff
Negative section of review
The loo and shower area was very small
Positive section of review
Breakfast excellent. Nice variety of food and well prepared and provided.
Positive section of review
The fact we had choice of duvet or sheets and blankets
Negative section of review
Very noisy in morning. Found the bed too hard
Positive section of review
Nice receptionist and we were on the first floor
Negative section of review
Couldn't open the window fully due to the scaffolding and creaky floorboards above or was it the creaky bed🤔
Positive section of review
Adrian the host was very friendly and helpful
Negative section of review
If you're driving you need to pay an exorbitant fee to park. This is charged by the Council and the hotel unfortunately has to pass it on
Positive section of review
Lovely place , never fails to wow us
Negative section of review
Locality , cleanliness, comfy , always love to return
Positive section of review
nothing
Negative section of review
staff were not all helpful - refused me my room on the basis I arrived by bike even though I had communicated with them that I attended to do so. Ruined a good night - expected me to just leave on the street - at my risk and it was not their issue if it got stolen or damaged. Refused to not contact the manger when I asked - avoid at all costs