1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Was lovely place to stay. Very clean. Quiet. Some beautiful views, ours was off a cemetry with a church in the middle but it was very well kept and clean so it was only a bit scary at night looking out but truth be told i scare easy 😅. All in all very beautiful and peaceful place to visit.
Negative section of review
Mattress was a bit to hard (for me personally as i suffer from osteoarthritis) cld be a bit thicker. Didnt see or speak to any staff.
Positive section of review
Good location with a 10 minute walk to the city centre. Great view from room 3, looking across to the Abbey. Mini fridge with tea and coffee facilities. En suite bathroom. Relaxed atmosphere.
Castle Donington, United Kingdom
Positive section of review
Lovely location and very close to East Midlands. We stayed in a (cheaper) cottage room, which was quirky and did the job just fine - good shower too.
Negative section of review
The food was ok but a bit pricey for what it was. There’s an outdoor terrace overlooking the river but the chairs look like they’ve been there as the water wheels - not comfy! Also, we asked for an early morning call as we were catching an early flight, but it never came. We made the flight regardless!
Positive section of review
The staff couldn’t do enough to make sure we were comfortable and it was very welcoming.
Negative section of review
First night we stayed in a room in the bothy. The walls were really thin and we could hear everything going on in the rooms around us. The TV and also being kept up until 5:30 in the morning but other residents. We asked to move rooms and this was no trouble and moved us swiftly.
Positive section of review
It was one night only down for funeral, but hotel clean and tidy everything I neede
Negative section of review
Put post code in and it didn't take me to the hotel
Positive section of review
Room large, clean, comfortable and well equipped. Bed very comfy.
Negative section of review
Breakfast, not a lot of choice, no muslie, fruit choice limited, not very organised and hot food not very hot. Food and drink in the restaurant seemed quite expensive.
Positive section of review
Staff were helpful
Negative section of review
Decoration was a bit odd - but that’s just matter of differing taste rather than anything wrong
Positive section of review
Location and food
Negative section of review
Lack parking and stairs steep
Positive section of review
Nothing.
Negative section of review
I got a bad feeling when I walked up to the place and it was poorly lit with garbage and paint tins strewn outside the entrance. Standing in the rain I called them for access and they told me I need to pay an additional £300 security deposit. The room was £72. This was not advertised nor explained in the pre-arrival message. Always trust your gut and this seemed dodgy so I asked for a refund but of course, that's not happening. I have called booking.com twice, emailed them several and I am no closer to getting any money back even though I didn't stay in what I feel is clearly a scam property. Booking.com say it's up to the host whether I get refunded or not. Again, that is not happening. For a company like booking, I expect better. £72 wasted and I will never use booking.com again.