1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very easy hotel to get to from Heathrow with one stop on the tube. The station is just across the road from the hotel so easy to walk to with suitcases and also easy to get into central London or anywhere else in the city. Nice hotel with a great swimming pool in the basement which was nice after a long flight. Highly recommend.
Positive section of review
Hotel staff make a high level of sacrifice to solve problems. I would like to thank Camelia and her team for following up on customer satisfaction after the stay.
Positive section of review
Convenient location. Friendly lady in the bar and serving breakfast who had to explain the ongoing issues.
Negative section of review
On checking in being told breakfast was 0730 to 0930 Sat and Sun but on Mon it was 0730 to 0815 as the cook had to take her children to school! Issues with car parking. Noisy radiator in the room, although someone came and looked at it, the problem was not resolved. There were issues with breakfast on the last day. Only one sausage and half the portion of scrambled egg as opposed to the 2 previous days. No juice on the last day either as 'someone had forgotten to go shopping'. Lot of noise from passing traffic and late night revelers!
Positive section of review
Very clean, good breakfast, quick connection to the metros and trains, friendly staff
Negative section of review
The beds were a bit hard for us. Missing a small fridge in the room.
Positive section of review
Great location and value, really nice breakfast, friendly service, always helpful
Positive section of review
Location was good, car parking busy, hotel very clean, staff helpful.
Negative section of review
Car park, expensive and put a discretionary room charge of £18, not sure what for.
Positive section of review
Nice big room, very quiet given busy location
Negative section of review
Nothing really it was all ok
Positive section of review
Location great from the bus station
Positive section of review
Excellent location fabulous staff
Positive section of review
The pool
Negative section of review
No nice garden to sit in.