1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It is easy to find and access. Parking is secure and low cost so huge bonus. Very conveniently situated in the centre close to the cathedral. Lots of interesting eateries around which I’d like to try. Although central not noisy so sleep not disturbed. I was working but would love to come back and explore the city. Host was super responsive and patient when I needed further information. I would stay again
Negative section of review
It is on the second floor which was easily manageable as there is no lift but a slight faff if you are tired. The sofa didn’t suit me for comfort but that is a personal thing
Positive section of review
The Riverside Inn is really oldie worldie. The room has lots of original oak beams and features. Lots of little extras too like a coffee machine, teas and biscuits 😁 It is conveniently located next to a large shopping mall so ideal for food or other stuff you might need. There is a lovely walk next to the river Chelmer
Negative section of review
The food in the Riverside Inn was not great. Maybe we got them on a bad day. I had the Fish and Chips. Fish was overdone and really tasteless. The staff were great that served it though😄
Positive section of review
The property was very central to Helmsley, we liked the fact that the village was literally on your doorstep. The accommodation was very spacious and comfortable, however we felt it did lack certain essentials.
Negative section of review
- There were only 3 main dinner plates provided, not enough for the 4 people stopping - There were only 5 mugs available - more would have been better given there was a dishwasher - There were only small glasses provided, considering there is a brewery just down the road we had to purchase our own pint glasses (which we took home) - The lounge was very spacious, however there were no occasional tables to put drinks etc. on - The lighting in the lounge/diner could have been better. There was a standard lamp and a 'light feature' in the lounge that gave inadequate lighting for the whole area. The alternative was to put the spotlights on in the dining area which was much too bright. A second standard lamp or similar at the other end of the room would improve this. - There was no lock on the bathroom door! We were a party of 2 couples sharing the one bathroom, so had to devise a system to indicate the bathroom was occupied to avoid embarrassing interruptions. - A 'nice to have' would be blackout blinds/curtains in the bedrooms, particularly the rear bedroom as it gets the early morning sun shining through the paper thin curtains - There was too much 'furniture' in the front bedroom (wardrobes and drawers), however not enough practical space to put items, e.g. no bedside cabinets - The heating controls are situated above a door. This was fine for me as I am over 6ft, however the shorter members of the party could only access this by precariously balancing on a chair
Positive section of review
Easy to check in and out; reception staff helpful; bar staff were really friendly and made us feel welcome; Rooms had everything we needed and more! Didn't stay for breakfast though continental available.
Negative section of review
Everything was great. Thank you!
Saint Helier Jersey, United Kingdom
Positive section of review
Great location, extremely well maintained & very clean & tidy. Staff were excellent, went out of their way to accommodate any requests.
Positive section of review
Breakfast was good. Staff were friendly and helpful. Evening meal was reasonably priced and good.
Negative section of review
Shower was very small but it was not over the bath which was good. Parking was on street and hard to find close by.
Positive section of review
Quirky, very nice staff
Positive section of review
Room was comfortable
Negative section of review
Although this was a very cheap booking on booking dot com I was told breakfast was included .after going for breakfast was told it wasn't included even tho I had an email proving it was I was told I would have to pay if I wanted breakfast ,which I didn't out of principle
Positive section of review
Location for me.
Negative section of review
Would like some off the plug sockets changed to inclued a USB socket
Positive section of review
Friendly staff
Negative section of review
Mattress was not comfortable and could feel the springs
© 2024 AEGEAN AIRLINES - Content guidelines and reporting
