1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was excellent for us as we were going to a concert at The Hydro. Staff were really friendly & helpful.
Negative section of review
Our rooms were at the front of the hotel so there was a lot of traffic noise. If we stayed there again we would ask for rooms at the back of the hotel.
Positive section of review
Character. Clean. Friendly staff. Great food. Secure parking. Calm area. Lovely walks. All round excellent
Negative section of review
Nothing to dislike.
Positive section of review
Staff are lovely, helpful, professional and polite. The location is so central to all London attractions.
Negative section of review
There was nothing about our stay that I didn't like.
Positive section of review
The staff were very friendly and the rooms and linen clean. Great location to Salisbury and Stonehenge
Negative section of review
The mattress away old and the springs were coming through. Walls very thin and could hear everything from the room next door. Terrible nights sleep
Positive section of review
We have stayed hear on many occasions, Great location, nice breakfast, friendly staff
Negative section of review
Quite a few moths flying around in our room
Positive section of review
Rooms were spacious and clean. Staff we spoke to on arrival and departure were good.
Negative section of review
An incredibly loud group of very drunk men were in the rooms around us, going up and down the corridors and banging on their friends' doors several times through the night. Around 4am they had been banging on the door and calling out to get the attention of the guy inside next to ours for a good 30 minutes. We went to the door to see what was going on, one of the men had been locked out, his drunk friend was asleep dead to the world inside. There was a member of staff with them joining in the banging and calling out. Surley staff have spare keys?! Eventually they figured it out and we got a couple hours sleep. The member of staff we spoke to in the morning comped our parking (which costs about £10 a day). They can't help having drunk people in a city centre, but they sure can help how they deal with them when there are other customers around.
Positive section of review
Spacious, comfortable, quiet and very well equipped. Parking, short walk to centre.
Negative section of review
No freezer section in the fridge. Not essential but could have been handy for freezer blocks etc.
Positive section of review
Didn't have breakfast, but evening meal was delicious.
Negative section of review
Nothing, all was good.
Castle Donington, United Kingdom
Positive section of review
Relaxed stay prior to flying. N
Brighton & Hove, United Kingdom
Positive section of review
Everything
Negative section of review
Little over priced because Brighton