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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel really exceeded our expectations. The hotel staff were all very welcoming and helpful from arrival to departure. Our room was very well equipped with tea, coffee, chocolate and biscuits replenished each day. A mini fridge was also available so small items could be kept cool. A lovely touch was the complimentary block of chocolate. The beds were really comfortable too. The bathroom was equally well equipped and we also had use of a hair dryer, iron/iron board, slippers and bathrobes. Breakfasts were a delight with loads of choice- from cereals, toast, fruit and yogurts to pastries, muffins and full English cooked breakfast. We also dined in the restaurant and our meals were equally good. Finally, the location was great and within easy walking distance of the town and so helpful to have use of a secure onsite car park. Would definitely recommend and will return again.
Positive section of review
I had a very comfortable stay. It's a self check-in with the instructions sent to you to your booking account and via text. I asked if I could leave my suitcase before check-in time and that was absolutely no problem. Very clear and good communication. The room itself was immaculate with your own bathroom and fridge. You can make your own coffee/tea and there are communal areas downstairs where you can prepare a meal and sit down. It is about at 15 - 20 minute walk to the train station.and about 10 minutes to the local high street. Would definitely recommend!
Negative section of review
Nothing. It was perfect.
Positive section of review
A short drive from to the nearest local train station taking you into Bath (10 min ride). Cosy room and even comfier bed. Windows opened fully, letting the air flow when it got warm. Breakfast was tasty.
Negative section of review
Only 1 pack of biscuits for 2 people.
Positive section of review
In beautiful surroundings ..rooms big and very well furnished ..beds comfortable .breakfast great and plenty of it .staff so nice and helpful ..
Negative section of review
Nothing ...
Positive section of review
Fantastic location, very bright no lift though so access to higher floors if you have a mobility issue will be very difficult
Negative section of review
No lift, room and bathroom was small, shower was tiny.
Positive section of review
The paragraph hotel was extremely clean and smelt lovely! The staff were all so lovely, and so helpful!
Negative section of review
There’s nothing to dislike, this really is a lovely little place to stay!
Positive section of review
friendly, helpful staff.. good location..beautifully kept clean n comfortable.
Negative section of review
none
Positive section of review
the staff were very friendly . Grounds were lovely.
Negative section of review
Room too hot. Shower looked like it was in process of being grouted round edges. Very tired old bathroom in need of updating. Old lino on floor , Dirty breakfast dishes on tables in bar when I went into eat dinner at 6pm. Also tables in lounge bar were still dirty from lunchtime, Because the room was so hot, I couldn't sleep so I got up and left for long journey home at 4am...quite a waste of money
Positive section of review
Clean tidy easy to find , very central .
Negative section of review
Nothing perfect for what we needed
Positive section of review
Location
Negative section of review
Bed too hard and felt like a plastic sheet under top sheet.