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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is 2 minutes from either beaches. Which are golden sands and crystal waters. Very scenenic. Fantastic shops and places to explore. Parking is so difficult in the area so having parking at the cottage was so great. We left the car there all the time because there is Plenty of choice for places to eat. Lovely galleries and quaint little shops. All within walking distance. A lovely welcome package on arrival and a great folder with lots of useful and interesting information. We were warm and comfortable. It was clean and tidy and it has items you can borrow for the beach and board games and Internet TV. In all, a very enjoyable get away with thoughtful, helpful hosts.
Negative section of review
There isn't anything not to like. I would note that although not a problem for us, it is very hilly and in some areas a little uneven -cobbly roads. May make it a little difficult for disabled access but not impossible.
Positive section of review
The property and room were very clean. I was able to reach and speak to someone on the phone the three times I tried. Very helpful staff. The location is ideal for restaurants, shops, takeaway, and public transportation. Reasonable walking distance to Queen's Park, which leads to shawlands where you will find lovely restaurants, bars, shops, and small cinema/entertainment venue.
Negative section of review
Lack of ventilation to fresh air. which resulted in a suffocating smell when I entered the room. The one window in the room leads to a shaft like space facing wall's, and the ventilation of the Indian takeaway downstairs.
Positive section of review
1.Well furnished with latest kitchen equipments. 2.Squeaky Clean with staff ushering in evey time of entry and convenient, adequate lifts. 3.The service mechanics attending to issues and quick pick up of calls by the reception with a nice inside garden space to walk around. 4.Totally sound proof with adequate electric sockets for charging
Negative section of review
1. Need to replenish salt/ pepper every day and could not get even after request 2. Need to replenish shampoo/conditioner/ body wash -the firs lot was not replaced even after staying four nights, 3. The Mirror at the wash basis is akwardly fitted with minimal light not making shaving or face wash a good experience 4. There was a small cupboard with hangars and filled with other stuff and the second cupboard ( I presume it was) was stuck and no place to keep some utilities 5.The room sofa was so sagging - not a good experience to sit and get up
Positive section of review
Great experiences. Very cozy and wow once you get in the flat. Feel so homey and the view from the aprtment was breath taking. We have a pleasant stay on both 2 nights. And once you arrive, all sight seeing spot is just aroundthe corner.
Negative section of review
It is located on the the hill ^^. With your big luggages and travel by train is quite a challenge. Quite a workout I must say. Once you reach the apartment, it was so rewarded.
Positive section of review
Better than we thought. Cozy and fun, Perfect for group of friends to hang out and chill before expolring the city. Beds are so comfy and bathroom in every rooms is superb.
Negative section of review
A little bit far out from the city but walkable. But 1st floor location is quite a work out for those who have big luggage. It was fun though ;)
Positive section of review
Staff were friendly, nice bar downstairs, coffee shops and pubs close by, convenient store, close to train stations and London Eye/Thames waterfront
Negative section of review
The self checkin process was a little cumbersome, not a big issue for us, but I imagine for the elderly, having a staff member perform this function would put them at ease
Positive section of review
Location was good. Public areas were well kept. Breakfast was very good. Dined in the restaurant the first evening and food was good.
Negative section of review
Although we were allocated a superior room, it was very tired with worn carpet and worn arms on chairs. Room required a major refurbishment. This was a free upgrade but I would not have been willing to pay full cost of accommodation. The bar/lounge lacked ambience as very few residents used it.
Positive section of review
Great friendly service. Room was clean and quiet.
Negative section of review
Room is a little small, but certainly fine for a few days. Bathroom is very small.
Positive section of review
Excellent breakfast.
Negative section of review
The rooms do not have proper chairs. No seating except one small folding chair The bed was not firm.
Positive section of review
Location
Negative section of review
Cleanliness of the room. Bed was very uncomfortable.