1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was really convenient. There is an Aldi 5 mins down the road, beautiful views. No noise from the pub. The staff were really helpful and the pub had a lovely atmosphere - and WiFi was provided
Negative section of review
The stairs to the room were really dirty, it looked like they hadn't been hoovered for some time and the (stairs) area smelt quite bad - but the room we stayed in didn't smell bad and it was clean.
Positive section of review
Perfect location, right next to the Euston train station, very decent price, clean and very helpful staff. Our communication was very good before and during arrival.
Negative section of review
The room and the bathroom was very small, it actually looked bigger in the pictures. The bed and the pillows were not comfortable at all, by the end of our week we were having back pain. The mattress needs to be changed. Also, the bathroom had a smell, probably from the drainage.
Positive section of review
Brand new self-catering apartment, 2 convenience stores & a take-away immediately to hand. Parking not a problem if you arrive late in day & depart early.
Negative section of review
Shortage of mirrors but sure this will be sorted!
Positive section of review
Friendly staff. Handy location for me. Clean and everything you need. Booked a single room but was given a small room with a double bed which was good.
Negative section of review
The bed was too hard for me, but my personal preference is a softer bed. Lots of stairs, up 2 flights.
Positive section of review
Clear check in instructions. Easy parking right next to the property.
Positive section of review
It’s location is great for the town and the quayside
Negative section of review
Unfortunately the Television didn’t work
Positive section of review
The room was lovely and the breakfast was delicious
Negative section of review
Finding the reception and being put far away from the dining area
Positive section of review
Excellent location, couldn’t have been better.
Negative section of review
The lack of response to emails was ridiculous, 4 emails, 2 voicemails and a text (all asking the same question over that space of 2 weeks) were all totally ignored. The apartment wasn’t very clean-the blinds were totally filthy in the bathroom, the TV also didn’t work which was frustrating. Toilet in en suite loose. Ants all over the apartment.
Positive section of review
Friendly helpful staff as always
Negative section of review
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Positive section of review
N/A
Negative section of review
Drugs in the room, Damaged, dangerous sofa bed, Poor customer service.