1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were extremely helpful and friendly. Just the little things that mean a lot. There isn't a lift, so the receptionist moved me to a ground floor room without being asked as I had a heavy suitcase. The cleaner saw me coming and went back and held the door open for me. The waitress in the restaurant was really lovely. The food was excellent for evening meal and breakfast. Very easy walking distance to the airport.
Negative section of review
There were a couple of hairs in the bath and sink. No extractor fan in the bathroom. No view from my room but I wasn't bothered.
Positive section of review
The hotel has been refurbished and looks great. The staff were very friendly and looked after our luggage, so we could go off exploring. Close to everything. The room was modern, and clean, and the bed was comfortable to sleep in. Breakfast was limited but adequate.
Negative section of review
The room was tiny. Had to climb over each other to get in and out of bed. Smallest hotel room I have ever been in.
Bishops Stortford, United Kingdom
Positive section of review
Beautiful property to stay in, good facilities and comfy beds. Great location for Bishop Stortford train station and town centre. We have family who live within walking distance.A little shop and restaurants on your doorstep.
Negative section of review
Tricky parking and no charger for electric car. Luckily we could park at family’s house nearby. Bolton Wanderers lost at Wembley!
Positive section of review
Everything. Location. Furnishings. The whole lot. So good. And the little thing. Nice tea, a few lollies! Thank you
Positive section of review
Great location on Bedford street. Staff were really friendly and accommodating.
Negative section of review
For the price of the stay I felt a few things were overlooked. No tea or milk available and had to make a request for it to be refilled. Room service was really poor and the pizza ordered was inedible. The breakfast was really nice but again I was surprised that there were no croissants or Nutella as I was staying with my 10 year old daughter and that is always a treat breakfast. Not deal breakers at all and overall we enjoyed our stay but for the price of the stay I felt these things should have been available.
Chipping Campden, United Kingdom
Positive section of review
It’s quirkiness. Delightful old building with oodles of character.
Negative section of review
Low doorways could be a problem if you’re 6 foot or taller.
Positive section of review
Clean and very tidy with good facilities. Excellent location
Negative section of review
Sofa and chairs very low and uncomfortable.
Positive section of review
It was a nice place to stay. Good location
Positive section of review
Setting, pool, jacuzzi, bedroom.
Negative section of review
Poor vegan and vegetarian choice in menu, steam room and sauna not working.
Positive section of review
Clean modern and comfortable
Negative section of review
Location is a little rundown