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Newcastle Emlyn, United Kingdom
Positive section of review
Exceptional attention to detail in every part of the property felt comfortable and at ease at all times will definitely visit again if in the area, incredible value for money and the hosts are brilliant very welcoming and on hand for anything needed, although didn't have to ask for anything as it was all on point
Positive section of review
Great countryside location Room beautifully decorated and beds very comfortable Jon was very welcoming on arrival and gave us a tour of the horses and donkeys 🫏 which was so lovely Would definitely stay again if we were in the area Highly recommend
Negative section of review
Nothing to not like
Positive section of review
Gorgeous courtyard, very welcoming. Individually designed, spacious rooms and bathroom. Delicious breakfast served in dining room with lovely big tables and furniture. Extremely friendly hosts and staff. I'm in
Positive section of review
The room was very spacious, and the main areas of the hotel have been nicely renovated. Lots of parking. Dinner in the restaurant was very good. Water and some snacks in the room were a pleasant surprise.
Negative section of review
I stayed in an Executive Suite which desperately needs updating. The furniture was very old and in a poor state and the bathroom very old fashioned.
Positive section of review
The hotel staff were extremely friendly and the entrance and lobby area are both stunning. The restaurant attached to the hotel is lovely, with very attentive staff and good food.
Negative section of review
The room was very small. Specifically the bed in the room. At the hotel I paid for an upgrade to a queen deluxe room, which I would have expected to have at least a queen bed and it wasn't. The bed was too small and not very comfortable. The room was cleaned but each time housekeeping left the garbage in the room which was very peculiar. The outside of the hotel and lobby are both very impressive but the rooms disappoint. I've stayed at other hotels nearby, which are both significantly better room quality than at this Hilton.
Positive section of review
Location was spot on. Breakfast was nice. Friendly reception staff and always said hello from floor staff etc.. not a good menu for evening meal?
Negative section of review
The bar shut a 11pm on a Friday night - Really!! The shower is good for men but not ladies who have had their had their hair done but needed a shower. 0 out of 10 for that I'm affraid. The drench shower not good at all unless you want one. Choice needed !!!!!!!
Positive section of review
Lovely vibe. Nicky and Mitch were great hosts and the attention to small details was really good. Food was lovely and spotlessly clean
Positive section of review
Very friendly helpful staff. Clean and cozy room. Hot shower and clean ensuite.
Stoke on Trent, United Kingdom
Positive section of review
Excellent location, prompt service delivery and a great place to stay.
Positive section of review
The room was very clean. Location was excellent.
Negative section of review
The room was a little on the small size and the bathroom was a bit chilly.