1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The Croft is a lovely place to stay. Everything is spotless and decorated to a very high standard. Sally and Steve have thought of everything! They are so friendly and there were lots of thoughtful touches to make us feel at home. The location is so tranquil and quiet and the views are glorious. We stayed here because I was working at the Malvern Show and Salky and Steve couldn't have been more helpful and obliging!
Negative section of review
I can't think of anything!
Positive section of review
We had to leave our rooms before breakfast was to be served to get to work and the staff fantastically arranged a breakfast carry out bag which was waiting for us in reception the next day. We see this as a step above and beyond expected levels of service
Positive section of review
Room was excellent. Very clean and tidy with enough space. I enjoyed dinner in the evening and the breakfast was also very fresh and served so no buffet style. Anyone who served me were very polite and always had a smile.
Negative section of review
There is nothing I could say that I did not like on the visit. The only thing was trying to get out of the car park onto the main road in the morning but I understand it was rush hour.
Positive section of review
I didn’t like the fact that every time we needed to do anything, like eat, swim or the jacuzzi I we had to go to the sister hotel and it was very heavy rain at times. The staff were very friendly and helpful.
Negative section of review
Or room was very dusty, that was our only complaint
Positive section of review
Very easy to check in late at night due to the self check in facility, ample parking with no height restrictions. The room was clean and the breakfast was really good. Great value for money overall.
Negative section of review
The room was a little bit tired/dated but the facilities were fine for a work trip.
Positive section of review
The bedroom was very clean, The bed was super comfy and the shower was great. The breakfast was good too, Delicious Welsh cakes. Views from my window were stunning.
Negative section of review
The hosts stopped serving dinner at 7pm and we arrived at 8pm, so we had to go into Brecon for supper.
Positive section of review
Convenient location, cozy and well appointed.
Negative section of review
Nothing, I met our expectations fully.
Positive section of review
Great location & peaceful - good staff
Negative section of review
Nothing
Positive section of review
Owner was hospitable
Negative section of review
Certainly isn’t luxury as advertised Room clean but smelt of feet Shared bathroom wasn’t Cold water for washing hands… didn’t venture into the shower to try the water largely as is was grubby…heavily water stained shower screen and just grubby. Bed, too soft, for me..didn’t sleep.
Chapel Saint Leonards, United Kingdom
Positive section of review
Very good value