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2
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Just outside the hotel was a little gritty with lots of garbage and unhoused people but walking less than a block there were lots of great pubs. It was easy access to a lot of the sights and tour company was close
Negative section of review
Lots of garbage and unhoused people close by. Daytime was ok but I wouldn’t feel comfortable coming and going at night. Beds were just pulled together and towels replaced….that was the only housekeeping done. Sinks, floors were not cleaned. Towels were skimpy and had black grease marks on them. Dirty glasses and cups were not exchanged for clean ones
Positive section of review
The hotel staff were all very friendly and the room was comfortable and spacious. The location is excellent - just a short walk from Lancaster Gate Tube Station, plus buses run frequently from outside the hotel.
Negative section of review
The bathroom was a little dated but it was clean and ‘perfectly adequate.
Positive section of review
The hostess that welcomed me was very nice and accommodating. The bed was surprisingly comfortable, as were the pillows, and I slept very well.
Negative section of review
The room was ok… a little old and basic. It was a bit cold (particularly the bathroom) but I was able to turn the radiator on in the room. The shower pressure wasn’t great. There was no way to lock the door which made me a bit uncomfortable.
Positive section of review
Great location, right in the middle of the city. Apartment is nice, and surprisingly quiet. Big comfy bed.
Negative section of review
The building is really shabby and smells awful! The room smelled bad for a few hours. I put the fans on and opened the window and it improved. I reported it to the landlord but no response. The lift was also broken, which was okay - but the stairwell smelled of urine. The flat is great - the building is really run down. For the price though, it’s to be expected. I would still stay again.
Positive section of review
Generally the site was interesting with lots to do and good quality food and entertainment.
Negative section of review
The roads aren't good and the road signs are awful. At night it was very difficult to navigate to the caravan . Money needs to be spent on road repairs and road signs as ths is a very large site . Also the entrance signs need to be more visible in both directions as Google Maps takes you to the Castle and not the site , again easy to miss at night as there are no road lights .
Positive section of review
It is a lovely property, with a hot tub in a very pretty garden.
Negative section of review
Nothing
Positive section of review
Great place. Historic Inn. Nice people.
Positive section of review
Very big room and staff are really nice
Negative section of review
If there is a shower holder on top of the bath, that would be perfect!
Positive section of review
Location
Negative section of review
Staff were pretty rude and miserable, the room was dirty, mold and discolouration in bathroom, toilet wouldn't flush