1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
Fantastic apartment close to bus stops and Central train station. After a long journey we received a warm welcome from the host - perfect for weary travellers 😊 Loved the apartment, beautifully laid out and spotlessly clean. All the facilities you could possibly need included. Had a great sleep on the comfy bed! Would definitely book here again next time we come back to Newcastle.
Negative section of review
No negative points at all.
Positive section of review
Staff were great, apartment was immaculately clean. Very central and easy to get around our apartment was at the back so lovely and quite, but no balcony as shown in the pictures. However there is a lovely communal garden area.
Positive section of review
Small room but very clean and efficient in terms of location and smartness of the place. Recommended.
Positive section of review
The location is convenient to Paddington Station and close the beautiful Kensington Gardens.
Negative section of review
The room was tiny. Barely room to open the suitcase. There was a window which opened but the room was dark and because it was so small it felt very claustrophobic. The walls are very thin so you hear everyone around you through ceiling and walls. Staff allowed you to store luggage before/after check out - but it was stored in front reception - which seemed on numerous occasions to be unattended.
Positive section of review
Friendly staff, lovely location just outside of town, nice and clean and parking.
Negative section of review
Nothing of note
Positive section of review
The property and location were great
Negative section of review
The owners have not returned the refundable deposit despite the fact that the property was left in pristine condition. We even took the trouble to report the dripping tap in the kitchen. I have been unable to contact them on the email they were using and have had no response from booking .com
Positive section of review
Lovely and quiet for a relaxing stay
Negative section of review
Bathroom in another hut, and no running water in the hut you stay in.
Positive section of review
Availability of umbrellas to borrow.
Negative section of review
Very strong, unpleasant 'dog' odour in the bedroom. Bucket in the shower to collect water leaking from the ceiling! Parking area in front of the guest house is far too small for a large car.
Positive section of review
Everything so perfect will go back
Negative section of review
Can't think of anything
Positive section of review
Very tidy and clean facilities.
Negative section of review
The roof window is not sealed properly. That didn't affect the comfort in the room, but should be fixed.