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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The “pod room” is within a jetty and its moored in position. The pod had everything I would expect in a de luxe room. Good size, clean,nice furniture, a balcony with chairs overlooking the marina. Mini fridge, coffee machine, iron, hairdryer, robes, large tv with all the usual apps.
Negative section of review
Unfortunately I had a couple of negative interactions with the staff. I had a restaurant reservation for 7pm and confirmed this on arrival. At 2 mins to 7 I received a call from the staff who said unless I ordered my meal BY 7 the kitchen would be closed! I was en route to the restaurant at the time. I said I booked for 7 it’s impossible to have an order in by 7 then? Why on arrival hadn’t anyone said come earlier? I was given no explanation. On arrival at 6:59 another couple were also be seated, we were then left standing for 4 mins while 2 other servers were just chatting ignoring us. I was then approached and I asked how can I have an order in by 7 if my booking was for 7, again no response. There were only 2 others tables in, including the other new arrivals, yet we were seated far away at a in laid table right at the rear by the service doors, there were 2 plastic signs near us an yet most of the other tables were full laid. I asked why we had been given such an awful table, were we being punished because it sure felt like that? No explanation was given, after a minute the server said , oh I thought u might like a window. It was a weird choice to seat us in the back on an unlaid table. It ruined my evening feeling unwanted. I was told the restaurant would be closed for maintenance after breakfast the next morning. Ok but what no one said is that on both Sunday/Monday sawing, electric sanding and general building noise started at 07:30 right next to my pod. A further point was prior to arrival I emailed , no response and called the hotel, much to my suprise the calls were not answered, how can a hotel not answer the phone? I informed them I was puzzled by this. They could not offer any explanation. The water pressure in the shower is very bad.
Positive section of review
Beautiful room, very well equipped. Multiple teas, coffees, milk in the fridge, and little treats. The surrounding farms are picturesque and contain a few nice walks. The owner was lovely and made sure we were happy with everything!
Positive section of review
Bar meals fair price and just the right amount The breakfast selection good and as much as you required.Staff very polite and helpful the room was clean and comfortable.
Negative section of review
The building needs a lick of paint and in some places inside the decor is dated and could do with a lift but is clean
Positive section of review
Everything was clean and in good condition. It's equipped with everything you need to have a pleasant time. The location is great.
Positive section of review
Can’t rate this hotel highly enough , ideal location, excellent value for money, spotlessly clean , very friendly and helpful staff
Positive section of review
Breakfast was fine, location very good.
Negative section of review
The hotel was in a remote location and dinner our first night was cancelled with only 24 hours email notice. Disappointingly the hotel chef was unable to accommodate our vegan diet and could not make us dinner on the second night.
Positive section of review
Modern, roomy & attractive.
Negative section of review
Outside space in bar/restaurant area was not the best, very basic, made for smokers.
Positive section of review
Ambience.
Negative section of review
Check out time was too early.
Positive section of review
Comfy bed
Negative section of review
Bathroom towels were not clean and a little marked
Positive section of review
Location
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