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2
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Bourton on the Water, United Kingdom
Positive section of review
Location great, over looking the river in the centre of Bourton. Instructions and communications from the site were exceptional and made finding and entering the property quick and easy. All clean and tidy and breakfast delivered to the door was exceptional and 100% value for money : )
Negative section of review
Room / bathroom was quite small, however this was communicated clearly before my stay so was not unexpected.
Positive section of review
The whole apartment was lovely, very cosy and clean It was a good location with the centre not to fair and shops at the end of the road.
Negative section of review
The only thing I would recommend to change is to look into having the main gate soft close as any time someone coming in and out it slams, and this did keep us up one night. And also possibly looking into getting a window that opens over ways some nights the apartment was too warm for us but we couldn't leave the window open and someone could literally climb in.
Positive section of review
the location and the overall quality of the hotel were really good, the staff were polite and helpful
Negative section of review
the first night we stopped we had a great nights sleep but the view was dismal and i know thats not the hotels fault, on our return the outlook was very good but the noise from the street stopped us sleeping with the local boy racers constantly racing around, one other point is the shower floor when wet is extremely slippery
Positive section of review
Lovely comfortable cottage great location welcome basket very much appreciated
Positive section of review
Staff was very friendly and answered our questions very well.
Negative section of review
The spiders in the room
Positive section of review
Breakfast was good plenty of choice and cooked to order.
Negative section of review
Nothing.
Positive section of review
A friendly greeting after a very stressful day
Positive section of review
The way I was welcome
Negative section of review
Payment for key to enter the room The room was for many people
Positive section of review
Fantastic location.
Negative section of review
We thought the standard of the lawn and pathway, and especially the patio around the hot tub was disappointing. I booked the accommodation fully knowing that the site was dog friendly. We have a pet dog at home in sweden also. So we are aware of their toilet habits and the work it takes. But the amount of dog poo was ridiculous. I don't think I have ever seen so much before. The responsibility falls mostly on the owners but we literally had to remove several pieces of poo that were directly next to the entrance of the accommodation ... a poor welcome needing to clean our shoes directly. The hot tub area and next to the bbq were several pieces... and it literally smelt really disgusting.
Positive section of review
Location, building
Negative section of review
Cleaners are very loud at 9am! Shouting very unprofessional
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