1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was great. We did not actually stay in this particular property as there was a plumbing issue upon arrival. We were moved to another property which perfectly matched our needs.
Negative section of review
I was extremely unhappy with the fact that after making payment for the property I was then referred to a 3rd party site to pay a £250 security deposit. I have no problem paying a refundable security deposit but was not at all happy with the amount of information I had to give to a 3rd party company who hold onto the information for 7 years. Information required was all your personal data, plus photo of your passport or driving license. At no point in the booking process were we informed that we would be referred on to this company called Superhog and I would not have proceeded with the booking had i known. I have never once been asked to do that before when booking with booking.com / hotels.com / airbnb etc.
Positive section of review
Very spacious rooms, ideal location for us to stay while walking the SW Coastal path. Breakfast and tea/coffee ingredients very welcome, as was the washing machine.
Positive section of review
Very clean and comfortable in a quiet location. Good for a solo traveller. Owner extremely helpful and friendly.
Positive section of review
Terrible booked based on photos which wasn’t exactly great arrived had to find alternate accommodation
Positive section of review
Location for train travel excellent, and close to many of the main tourist sights . Comfy bed.
Negative section of review
No waste bin in the bedroom (for tea bags etc). Lights by the bed had a control switch on only one side of the bed (so both lights on or off, not allowing one person to read while the other slept). No shelf in the bathroom for one's washbag. We did have an accessible bedroom and this may have been the reason, though anyone would want a shelf somewhere.
Positive section of review
Great location for starting the SW Coastal path walk. Great food and friendly staff
Positive section of review
The room was large, clean, airy and comfortable
Negative section of review
We were not informed before we booked that we would have to go through the restaurant to get to our room. It was extremely uncomfortable doing so especially as we had to skirt around a large table of people celebrating a birthday; we would not have booked the room if we had known this in advance. Just a small issue but the towels were in a cupboard in the bathroom - as they are normally on the bed when you check into a property we assumed that we didn't have any and called the porter which was rather embarrasing! It's also a shame that there's no breakfast included. We felt that our stay really wasn't worth the money we paid, we wouldn't stay again.
Positive section of review
Close to terminal, comfortable good food
Positive section of review
Great breakfast, top quality!
Positive section of review
Everything Location Staff
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