1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Exceeded what I expected. I had previously stayed in a London branch, but Manchester were better than that. Location was brilliant. Everyone I spoke to was lovely. The room was better quality than I anticipated. Not perfect, but decent. I read that the wifi might be rubbish, but it was better than the Premier Inn I stayed in a few months back.
Negative section of review
Bathroom facilities were probably a tad under what I'd like. Wasn't terrible though. I do worry about security in the building. Nothing happened and have nothing to suggest it would, but felt maybe limiting access might be something to look at.
Positive section of review
Convenient stay for catching the Dublin ferry the next day. The hosts were welcoming and very helpful with where to get food, petrol, etc. The room was compact but clean, comfy and had everything you would need.
Positive section of review
Lovely friendly staff, great location- perfect for us as we were going to see a concert at the Hydro which was only a 20 minute walk away. Clean comfortable rooms too!
Negative section of review
A more discreet bin in the bathroom would have been good, and spoons to stir the tea.
Positive section of review
The breakfast is always great there. A lovely buffet that you can help yourself too.
Negative section of review
Nothing
Positive section of review
Excellent staff. Very attentive and helpful. Pretty good value for location
Negative section of review
Nothing problematic for the star level of hotel.
Positive section of review
The location is brilliant for a night at the theatre in Leeds.
Negative section of review
The noise from the hallway was very obvious even with people just casually chatting as they went to their rooms. You could also hear people in their rooms as you walked up the hallway, it made you conscious of how the noise travels from your room.
Positive section of review
Was convenient for terminals and good value for money
Positive section of review
Location was great so convenient for all transport
Negative section of review
A little more space in a twin room
Positive section of review
The location comfortable bed and entertainment
Negative section of review
It was filthy dirty cigarette smelling all over the house the kitchen dirty bedroom dirty dusty
Positive section of review
Staffs are lovely people
Negative section of review
Dirty bathroom/Toilets not washed.. no bin bags in the room. Electric kettle, not cleaned, dusty. At the moment am in room with a broken Sink Tap, can't use water in the room, very annoying. Not getting what I paid for.