1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location and walkable into Matlock. Really nice pubs nearby with local ales and decent food. Lots to do in the surrounding area. Quirky accommodation which is nice and quiet.
Negative section of review
Duvets and pillows were feather filled, which I have some allergy to. I may have missed this in the description and some locally purchased antihistamines kept reactions down.
Positive section of review
Very central location with pleasant staff. We had a nice brekkie and overall, found this hotel to be clean and good value for money.
Negative section of review
Nothing comes to mind to not like.
Positive section of review
Staff are lovely. It's well presented and immaculately clean. The main areas and restaurants are really nice.
Negative section of review
It's stupidly expensive for what we got. I've stayed in much much better places for a lot less money The room was small and overlooked the roof at the back. There was one biscuit in a kilner jar and tap water in a carafe in the fridge. Breakfast was only ok and drinks weren't cheap. I'd come here to meet friends again but wouldn't stay.
Positive section of review
Check in staff were very helpful, room was well appointed, evening lounge food and drinks was excellent
Negative section of review
Service in restaurant could have been better
Positive section of review
The location is central, low noise and environmentally friendly.
Negative section of review
That I checked out the next day. I should have stayed for more days .
Positive section of review
Not much, very close to the museum
Negative section of review
The shower, sink, it looked dirty, old dirt,
Positive section of review
Staffs were trying to be helpful.
Negative section of review
I felt like I was in a ice cube. The room was exactly the same size and shape as bed. I could hear all the sound from upstairs, the next room, and the hallway. But It's fine. I've seen worse. One thing clear, that room isn't worth the money.
Positive section of review
bar lady very friendly
Positive section of review
Peace and quite .
Negative section of review
Dining space
Positive section of review
Clean
Negative section of review
The mattress on the baby cot was very hard. Called room service twice but no answer