1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff all were friendly and efficient and ready smiles. They guessed correctly what you wanted and were eager to provide it. All told not much to require for improvement. Food on offer exceeded what I could cope with at my age of 85. Variety excellent.
Negative section of review
The limit of only one house wine by the glass and that being Australian Shiraz. Nearly all restaurants would have a Merlot for example . As we wanted wine by the bottle we could easily live with the restriction. The shower controls initially difficult to get the hang of and shampoo bottle plunger didn’t function but we had our own.
Positive section of review
Everything appeared brand new and of top quality. Spotlessly clean. Great attention to detail and a nice eye for stylish decor. The kitchen was well-equipped, the showers great and the hot tub superb. Location is ideal.
Negative section of review
We struggled with the controls on the cooker and didn't have/couldn't find the house manual with all the instructions -probably because everything was so new! We also didn't know what bin to use for recycling. Also, the washing machine needs fixing in properly, it tried to escape!
Positive section of review
Really comfortable clean room, staff were friendly. Free Pastry was a good extra. A bit far from the centre, but in a really nice area with good restaurants etc.
Negative section of review
The lift was slow, but apart from that, I can't think of any issues.
Positive section of review
Perfect location for exploring Gun Wharf, Southsea & Portsmouth. Parking easy, communication good. Clean & perfect space for the 3 of us.
Negative section of review
Smell of cigarette smoke & other things. Property is looking a bit tired & needs some tlc. Lack of mirrors. Hob needs some attention as not all burners work.
Positive section of review
Very helpful and pleasant staff. Lovely setting and grounds. Ample and easy parking.
Negative section of review
Nothing
Positive section of review
Nice sized room. Quiet location. Good menu and nice food in the bar/restaurant.
Negative section of review
Room servicing appeared to be a little hurried. For example, there weren’t enough towels for the number of occupants (2) . I suspect that it was due to staff shortages, which, I realise, can’t be helped. All of the available staff were friendly and helpful.
Positive section of review
Cosy and inviting, nestled in the most beautiful village.
Negative section of review
Nothing!
Positive section of review
King George’s Hall was acroos the road.
Negative section of review
Filthy tiny room that is so substandard it should be inspected. Bed bugs on a dirty mattress so old, tattered and dangerously infirm. Old sheets with pubic and body hair from previous guest...hair in shower...stained dirty ironing board cover...putrid stench…no shower gel. Absolute nightmare of a hotel. The rooms are accessible through an adjacent entrance to the reception office, much like a motel. The staff on shift could hardly speak English. He said the hotel was part of an Indian chain. Tattered towels too. I had been fully charged for the room a few days prior to arrival. Felt scammed. Premium rate for substandard accommodation.
Positive section of review
Nothing
Negative section of review
The place advertised showed 2 toilets but upon going there, one of the toilet was broken and the owners knew about and did nothing as they think customers would not complain about it. I tried to talk to them but they are not very responsive. Do not book with stay right again.