1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were really pleasant, friendly, helpful and efficient and made us feel most welcome. The hotel had a lovely welcoming atmosphere. The garden was lovely especially in the evening. The restaurant had nice views and the food was excellent. We can't wait to go back.
Negative section of review
I didn't like that my stay there was so short. Other than that we liked everything and wouldn't change a thing.
Positive section of review
The staff were extremely friendly and helpful. The room was spacious and the bed was very comfy. The bathroom was clean and lots of towels were provided. The location is great and very easy to get to both train stations.
Negative section of review
Breakfast was not very good, the range was limited and the set up and seating was unclear.
Positive section of review
room was spotless, appliances were all modernised, access was easy but would not recommend for those with difficulty with stairs.
Negative section of review
not applicable
Positive section of review
Location, excellent value for money, very clean facilities and stylish decor. Friendly, welcoming and very knowledgable staff.
Negative section of review
Rooms were a bit too warm but this couldn’t really be helped considering it was a very warm weekend!
Positive section of review
Lovely flat, the balcony had great views and was nice to have an outside space to relax and enjoy the view.
Negative section of review
Due to the location some of the takeaways/shops (host provides a list of local places for convenience) closed early.
Positive section of review
Excellent and friendly staff; location for business trip; very quiet room for London location
Negative section of review
Some minor maintenance issues which we raised with reception Booking. com - we had to make two booking reservations after we extended our stay by one night.
Positive section of review
The bed was very comfortable, room was stylish and beautifully decorated. It was quiet
Positive section of review
The property is everything you would expect in a well managed holiday accommodation.
Negative section of review
I have given a 10 but the wifi is not good. Possibly something like to look into? Could be the island in general?
Positive section of review
Location ….. food
Shepton Mallet, United Kingdom
Positive section of review
Location
Negative section of review
No Tea Coffe or Milk No Toliet paper. No Hot water The Bar lady was very Rude . Property requires a lot of maintenance