1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location, the quietness , the staff especially Vikki. The bed was very comfortable and there was a fan in the room, tea and coffee, fluffy towels in the room. It was very clean. Since the room was so small, I sat out in the lobby area on tables, it was very nice. There are a few nice places to eat. I tried the new Indian restaurant next door and the food was so tasty, I recommend it. The price is very reasonable.
Negative section of review
It was a tiny room. But next time I will book a bigger room. And there was no shower gel so got a bit stuck but then found a small soap.
Positive section of review
Beautifully decorated, super clean and spacious. Located near all sorts of shops and the West Kensington train station which is on the Green Line but can also connect to the Paddington Line by changing at Earl’s Court. Handy to everything. Beautiful safe neighbourhood. Safe lock for building and door.
Negative section of review
NA
Positive section of review
Hotel staff were friendly, it was my wife's birthday, Sam & other reception staff made our visit memorable and the room was decorated, The following day we were offered breakfast and the restaurant staff were helpful as well I would say full value for money.
Negative section of review
Only in the night our next door guest was very loud and swearing.
Positive section of review
Breakfast is excellent with lots of choices. The manger and staff was excellent and helpful. Brilliant view and location. Will definitely be booking again for a longer stay next time.
Negative section of review
Nothing to not like about the place.
Positive section of review
Not very much really. The reception staff were nice. The hotel has potential, but not in its present state of repair.
Negative section of review
The place is a little run down. Everything a bit shabby and tired. The double bed was tiny! Couldn't get much sleep anyway, because the dated single glazing allowed all the engine/horn noise from the boy racers in the main street below into the room. It was a long, sleepless night... Breakfast was cold and unpleasant, , with hardly anything left by the time we got downstairs. The staff loudly arguing with each other in the kitchen was uncomfortable, as was the way the waiting staff hovered over you and watched as you ate...
Positive section of review
The place was exceptionally clean and so roomy. Great location
Negative section of review
Nothing
Positive section of review
Location it is very close to city centre
Negative section of review
The doors of some rooms are not ok
Positive section of review
Didnt get breakfast 😞
Positive section of review
Location
Negative section of review
Needs updating, set up bit strange as rooms in a separate building. Food average but pricy