1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
We booked because of the close proximity to the airport and an extra early flight - literally a few minutes walk across from the airport The welcome from the reception team was warm and friendly, answering any questions we had and arranging a non dairy milk alternative for me. The room was spacious, comfortable with a good size bathroom and shower with shower gel, soap etc readily available. Towels and bedding were clean and all was well presented. A supply of tea, coffee and biscuits were available in the room. We had a meal in the Italian Restaurant and again, were greeted by friendly , polite staff and chose our meal from a good varied menu - including diary free alternatives . The chef and his team were very accommodating and adapted my meal to specifically suit my needs. Prices were not excessive
Negative section of review
Nothing I can think of
Positive section of review
The level of service from Chris( the manager) could not have been better- the professional efficient way he dealt with an issue in our booked room was exceptional. All of the staff we interacted with were friendly and efficient and couldn't;t have been more helpful
Negative section of review
Nothing could have been improved( apart from the price of drinks in the bar!). We also didn't appreciate that our booked rooms were actually in the annexe, which is across the (often very) busy main road into Ambleside: not a big issue given the sunny weather, but I feel it could be an issue in rainy or inclement weather conditions, having to walk down a steep driveway, across the road, and then round to the front entrance of the hotel. nWe will ensure that we book rooms in the main building when we return.
Weston-super-Mare, United Kingdom
Positive section of review
The cooked breakfast was absolutely perfect - cereal to start. Lovely pot of coffee and fresh orange juice. Michael & Maura were perfect hosts-what a really lovely couple. Bed very comfortable would def stay again.
Negative section of review
Nothing
Positive section of review
good location, near the train station and the main sights, the breakfast was good, the room was big and comfortable, and it was easy to get the keys outside of the working hours
Negative section of review
nothing
Positive section of review
The location is excellent for easy access to shops and to the ferry to Cumbrae. We were pleasantly surprised by how bright, well decorated and well-equipped the flat is.
Negative section of review
There was not much storage space in the bedroom. Information about where to find parking would have been helpful.
Positive section of review
We have stayed here many times in the past few years, and it is close to the area we wanted to visit.
Negative section of review
Our room was close to the laundry room, so each morning, we were woken by the sounds of trolleys being wheeled in and out and staff talking to each other.
Positive section of review
Room was clean, spacious and comfy. Location is very close to the north pier
Negative section of review
We waited in the lobby for 20 minutes because nobody was answering the bell or our phone calls, we eventually managed to get in but banging on the door to get somebody’s attention. The room was very hot and the fan didn’t work properly.
Positive section of review
Owner was very lovely and answered all questions with no problems
Negative section of review
No
Positive section of review
Location Very cute accomodation, beautifully presented, charming
Positive section of review
Cosy cottage- well equipped
Negative section of review
Patio furniture- could benefit from an upgrade.