1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff - nice, relaxed and supportive. The room - although basic, decent and comfortable. Good beds, clean bedsheets and towels, comfy mattresses, complimentary tea and coffee. The restaurant - very good dinner and breakfast. The location - on the roadside, but you need a car. Large parking.
Negative section of review
The cleaning could be done thoroughly, especially on the hallway of the hotel. The toilet seat was not thoroughly cleaned and it had traces of former usage... I would recommend much more attention to the cleanliness of the bathrooms.
Positive section of review
We were very impressed with the decor, quality of rooms and bathroom. The staff are amazing and really went above and beyond to make our stay perfect. We went Paragliding in the local area and will definitely be back. Thanks for everything.
Positive section of review
Good quality property very clean and comfortable. Lovely views and only 8 mins walk from the high street. Lovely staff and a good breakfast. Would definitely stay again
Positive section of review
Good location. Right next to the hyde park, next to the metro station. But thats where all advatages ends.
Negative section of review
Where should i start..? Staff... One half are employees in training. Second half are arrogant and rude people. I mean, nothing is wrong with Staff in training but you would at least expect that There will be some supervisors to keep eye on them so they wont make any mistakes (more on that later)...but There is none. Just freshly hired staff swimming in the deep water. Other half is Just arrogant guys, Who almost laugh at you when you ask them about something. Breakfast.. No surprise here. Everyday is the same. Rooms. Imagine room with just a bed And table. Not a hard task right?.. Yeah, that is Exactly room at this hotel. No place to put your clothes, no place to put your luggage. Just table And bed. But what really makes our trip unforgettable is the unexpected mistake hotel made. They will charge you 40£ as deposit...im totaly okay with that. So at check in they will charge you 40£ more And they will Block this amount on your account. After you check out And everything is okay, they will charge the expected amount for your stay. But surprise surprise...they will be still blocking the full amount they charged you at your check in. So be prepared that you will pay price for your stay + they gonna block price for your stay with added 40£ for god knows how long on your account.
Positive section of review
That the hotel is central and you have everything you need around you, the breakfast is 10/10
Negative section of review
N/A
Positive section of review
Flat had a good atmosphere, and had the feeling of a home.
Negative section of review
Only toilet at ground floor so any nighttime visits have to negotiate the stairs.
Positive section of review
Good location. Room was spacious and clean.
Negative section of review
Complete waste of money. Unable to sleep as there was incredibly loud music from downstairs until well past 4am. Earplugs don't help with the level of noise or amount of vibration. I knew there would be noise in the evenings, and regularly sleep in central London so I'm not bothered that easily. I certainly didn't expect it to be so loud it's an environmental issue, and the hotel's management is ridiculous for selling rooms that are not fit for purpose. Complete con. The receptionist told me I couldn't get a room move as they were fully booked...but rooms were still available online, so it seems she was either misinformed or disinclined to help. I had to cut my stay short and pay for an additional hotel, and Booking.com have not helped at all. Avoid like the plague, there are plenty of much nicer hotels in Bournemouth which you can actually sleep in and cost less.
Positive section of review
Accommodation location and atmosphere
Positive section of review
Big room,quite location
Negative section of review
A bit of a smell in the room
Positive section of review
Space and location.
Negative section of review
Check in at 4pm.
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